Data Entry Customer Service

JADA

WITKOWSKI

CONTACT

Address: **** ********** *****,

Macungie PA 18062

Phone: 484-***-****

Email: ***.****@*****.***

SUMMARY STATEMENT

Conscientious individual knowledgeable in

assisting others to create positive and

healthy environments. Skilled in

coordination and communication with and

between individuals to resolve conflicts.

Experienced in understanding underlying

relations between customers and

workforce through data analytics as well

as 1 : 1 conversation.

SUMMARY OF

QUALIFICATIONS

Experienced in helping clients and co-

workers find and access appropriate

resources for diverse situations.

Background in psychological, health, and

sociological studies and familial relations.

Established interpersonal relations with co-

workers, upper management, and residents

alike to create a positive, hospitable

environment.

Accountable and Dependable co-worker and

staff member.

PROFESSIONAL SKILLS

Communication

+ documented and lead interactions with

families during transition of care meetings.

+Assisted with training and providing

orientation to new employees.

Organization

+ Supervised and participated in the

production, preparation, and presentation of

food.

+ Ensured proper handling of food products,

equipment, and following of sanitation

procedure adherence at all times.

+Schedule, train, develop, coach, counsel,

and empower and provide open

communication.

+organize and distribute data reports to

further business.

Conflict Resolution

+Mediated between co-workers and

residents in dining rooms to facilitate

conflict resolution and build healthy

relationships.

+ conducted wellness checks and transition

of care meetings. Resolved any concern or

issues surrounding quality of care and

quality of life in nursing home.

Empathy

+ Built solid and trusting rapport with

residents and co-workers, to build a open

and healthy environment.

+Provided emotional support and care

coordination with residents individually and

with family in transition of care meetings.

+Showed empathy towards diverse

situations and offered assistance to those in

need.

WORK HISTORY

Food Service Worker( 06/2018 to

05/2023). Lutheran Home in Topton-

Topton, PA and Cumberland Crossings

Working Culinary Supervisor (05/2022 to

05/2023) Lutheran Home in Topton-

Topton, PA

Night-time Supervisor and Prep Cook

(06/2021-01/2022). Kutztown Manor-

Kutztown, PA

Healthcare Claims Intern 05/2023 to

11/27/2023. Imagine360 – Wayne, PA

Jr. Workforce Analyst starting

11/28/2023 to current. Imagine360 –

Wayne, PA

JADA

WITKOWSKI

CONTACT

Address: 7200 Periwinkle Drive,

Macungie PA 18062

Phone: 484-***-****

Email: ***.****@*****.***

SKILLS

Excellent Communication Empathy

Community Outreach Organization

Conflict Resolution Driven

Time Management

Documentation/Report

EDUCATION

Bachelor’s in Psychology,

Dickinson College- Carlisle PA

Health Studies Certificate & Sociology

Minor,

Dickinson College- Carlisle, PA

Social Work Job Shadowing, 01/2023

Diakon Social Services with Haley

Hoffman, Topton, PA

Social Work Internship, (05/23-08/23)

Diakon Social Services, Topton, PA

Social Work Internship, (09/23-12/23)

Dauphin County Children and Youth

Social Services, Harrisburg, PA

Volunteer Experience

Executive Coordinator at Jessica’s Closet:

Help create and organize a non-profit

organization with a local thift store: C-luv in

Carlisle, PA. Aided owners, Mary and

George in creating a non-profit prom dress

and professional clothing drive for Carlisle

community members and especially high

school age youth, while raising awareness

for SUDEP. Scheduled meetings with

owners and

relevant student organizations at Dickinson

College including CCLA, Center for

Sustainable Education, and Delta Nu

Sorority. Ran volunteer events with owners

and leaders of said relevant organizations to

prepare for the final event. Provided

resources, set up, and ran the final prom

dress event Spring 2022 for high schoolers

in financially tough situations. Supported the

girls and their families in choosing the right

prom dress and finding resources from local

organizations to help make their prom night

exceptional including hair and makeup.

Organized and ran a fashion show for

SUDEP awareness as well as promote the

services provided through Jessica’s Closet to

not only the Carlisle area but the other

Pennsylvania counties as well.

https://cluvthrift.my.canva.site/jessicascloset

fashionshow

Safe Harbour: Through Delta Nu (a local

sorority at Dickinson College), helped run

Halloween events with the children at Safe

Harbour (Delta Nu’s philanthropy).

Coordinated with executive members to

paint and restore the children’s playroom at

Safe Harbour.

C-luv: Volunteered weekends and

afternoons to help organize the store and

sort clothing. Provided whatever assistance

the owners needed to ensure the success of

their business including advertising and

organizational skills.

C-Luv Safe Harbour Fund: created, raised

funds, and lead initiative to provide financial

support for Safe Harbour residents through a

voucher program with C-Luv Thrift. See

below:

https://cluvthrift.my.canva.site/cluvsafeharb

ourfund

Contact this candidate