FRANCIS P. MCHUGH

**** ******** **, *******, ** • 984-***-**** • ad2oqy@r.postjobfree.com

STRATEGIC OPERATIONS MANAGER

Operations Manager • Warehouse Manager • D.C. Manager • Dispatch Manager

Continuous Improvement • Supply Chains • Storage Optimization • Outbound OTD Improvement

WORK EXPERIENCE

Kioti Tractor; Wendell, NC 2020 - present

Parts Warehouse Manager

●Led 95% OTD by LTL and CPUs.

●Coordinated receiving, warehousing, and shipping for this tractor facility.

●Hired and trained temporary and KIOTI employees.

Apex Tool Group; Apex, NC 2019 - 2020

Operations Manager

●Guided safety for 75 associates while maximizing production via KPIs and coaching.

●Secured 97% OTD by LTL and TL with local and distance carriers.

●Controlled inventory for an industrial tool facility.

●Hired and trained temporary and ATG employees.

McLane Food Service; Rocky Mount, NC 2018 - 2019

Operations Manager

●Headed nightly maintenance, picking, replenishment, and shipping operations for a top provider of food & drink facilities while ensuring associate safety to improve total production.

●Championed excellent customer service for vendors, carriers, and end users by prioritizing communications along with nightly and quarterly internal and external audits.

HD Supply Construction and Industrial; Raleigh, NC 2013 - 2018

DC Warehouse Manager

●Organized day-to-day operations for a 150,000 sq. ft. distribution center.

●Coordinated shipping and receiving operations for a high-volume industrial and concrete facility with full accountability for the fulfillment of 5 drivers for local and distant deliveries and pickups.

McQ Clean; Raleigh, NC 2011 - 2013

S.E. Division Account Manager

●Served restaurants after hours and liaised with management to ensure 100% satisfaction.

●Established new commercial and industrial accounts for a hood and exhaust cleaning company.

Prior Experiences: Crystal Motor Express, Dock Supervisor, Dispatcher; Bed Bath & Beyond, Receiving Manager; The Home Depot, Assistant DC Manager-Carton/X-Dock/Lumber

EDUCATION

Youngstown State University, Youngstown, OH

Business Administration