Delivery Driver Customer Service
Resume:
Tiffany Love
***** ******* *******, ******** *****
******@*****.***
Objective
Seeking a position where I can apply my ability to meet deadlines, interact with customers, and help a business grow.
EXPERIENCE
Delivery Driver Fed Ex Ground — May 2020- Present
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Providing excellent customer service
Adhering to assigned routes and following time schedules.
Abiding by all transportation laws and maintaining a safe driving record.
Preparing reports and other documents relating to deliveries.
Deliver 25-35 packages hourly 150-200 packages daily
Ups Delivery Driver 11/2021-01/2022 Seasonal
Responsible for same day package pick ups and deliveries to customers in a safe and timely manner as directed by dispatch.
Carrying packages, contacting customers, driving trucks, reporting to managers, and returning to the hub at the end of the day
Customer Service Rep, R1 August 2018-May 2020
Responds promptly to inbound calls from client hospitals regarding billing questions.
Answers patient inquiries by clarifying desired information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved issues.
EDUCATION
ITT-Tech, Associate of Applied Science 2011
Skills
Valid Drivers License
Chauffeurs License
Microsoft word
Excellent oral and written communication
Proficiency in the use of a Computer
Critical Thinking
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