Denita Phillips

***** ************* **.

Manor, Texas 78653

512-***-****

ad2ong@r.postjobfree.com

Experience

February 1995- December 2002 Manager, Chevron Stores, Austin, Texas Hiring, firing and training of all store level employees Responsible for daily operations and paperwork

Cash Control and Deposits

Conducting monthly meetings and store level training PNL Analysis and Budget Controls (S18 & M01)

Store Schematics and merchandising

Daily Inventory Counts & Ordering

PDI Software systems and scanning systems

Pizza & Hot Foods Operations

December-2002- January 2008, Manager, 7-11 Exxon Stores Austin, Texas Exxon Brand Gas Hiring, firing and training of all store level employees Responsible for daily operations and paperwork

Cash Control and Deposits

Conducting monthly meetings and store level training PNL Analysis and Budget Controls (S18 & M01)

Store Schematics and merchandising

Daily Inventory Counts & Ordering

PDI Software systems and scanning systems

Pizza & Hot Foods Operations

January- 2008- July-2014 Manager, Corner Stores, Austin, Texas Fuel Orders, Reconciliations

Daily Paperwork and Operations

Marketing Decisions and Store Plan-o-gram & Cooler Sets Store Renovations Implemented and completed by myself and my staff. Cash Control and Deposits

Conducting monthly meetings and store level training PNL Analysis and Budget Controls (S18 & M01)

Store Schematics and merchandising

Sub Express Deli, Bellaricos Pizza Food Manager

Maintain and Staff a Self Serve 4 Bay Car wash with 1 Detail Shop. 4 Vacuums.

July2014- Now Supervisor, Charter Communications/Spectrum, Austin, Texas Call Center Supervisor/Customer Support/Retention/Sales/Technical Support Problem-Solving /Handing Agents Escalated Customers /Holding weekly team meeting Couching Agents/Training/Hiring/Firing

The creating and implementing of Management training classes. Education and Training

2016 TABC Re-certification 10/2013-10/2015

2010 Avenue 5 Institute, Cosmetology, Austin Texas 2016 Texas Food Handlers Certification License

2024 OSHA Training and Re-certification, Austin, Texas 2018 Ethanol Petroleum Training, Austin, Texas

2024 Rules and Regulations of Workplace Safety and OSHA Compliance, Austin,Texas 2012 Retailer Orientation Program, Chevron University, Austin,Texas 2012 Retailer Orientation Mystery Shopper Program, Chevron University, Austin Texas 2000 High School Diploma, Austin, Texas

Computer Skills & Equipment

Windows 95/98/XP/XP Pro,Vista,7/8/9/10/11

Microsoft Office: Works, Word, Excel, Access, PowerPoint Software systems: ADP Payroll, CSS & PDI (Scanning, Inventory & Backroom) Quick Books

M5000 Inventory system, Telxon Ordering System

10 Key, Excellent Typing skills, Copier, Scanner, Fax & Lamination Equipment

References:

Andrea Hodne 512-***-****

Broaddus Petroleum (Years 28)

Kesha Boyd 512-***-****

Friend of the family (Years 16)

Dawn Drew 512-***-****

Corner Store (Years known 15)

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