Agile Project Management

Yu Huang

Rocky Mount, NC ***** 347-***-**** *******.******@*****.***

Professional Summary

Over 15 years of working experience in software development/delivery as project/program/portfolio manager, scrum master, RTE, PMO.

Certificated PMP, SAFe, ITIL, SMC, led the project to pass ISO9001 and CMMi audit.

Worked in top brand companies in variety of industries like Cisco, Pfizer, Verizon, McLane, Cognizant, etc. Leverage expertise in project management, professional experience, and technical skills to create strategies and roadmaps for program and product releases that aim to optimize revenue and drive company growth.

Implement Agile/SAFe/ITIL/PMP methodology into daily project management practice. Manage project through all SDLC, define project scope and requirement/BRD, create RFP/SOW, conduct PI planning, sprint planning and other sprint ceremonies, make project plan for releases, timelines, cost/budget, quality, RAID, resources/asset, communications/RACI and monitor the project KPIs, control changes and take risk prevention and mitigation action to remove project obstacles.

Strong technical skill based on over 10 years of Java/data development experience and certified as Google Data Analytics Professional. Skillful in Java, AWS, Confluence, JIRA, CI/CD, DevOps, ServiceNow, Kanban, Python, TDD, SQL, Excel, Visio, PowerPoint, SharePoint, PowerBI, Rally, support data-driven business decision making.

Professional Experience

Cisco 2023.7 to 2023.10 (Contract)

Worked as a RTE/ Project manager

Lead the project to migrate datacenter in San Jose to Dallas and AWS Cloud to save cost by $1M+ each year for Cisco’s WebEx business, successfully migrated 1000+ commercial sites to the new datacenter by managing the provision, infrastructure setup and cluster configuration.

Work with 70+ product/service owners and technical lead to maintain the backlog/stories, create project plan, conduct spring activities including PI planning, story grooming, stand-up, spring demo, retro meeting. And help remove the roadblock to make sure the project is smoothly moving forward.

Create and maintain the testing plan and cases, lead the product/service owners to conduct the UAT, collect the testing log for status report.

Coordinate cross-function team and manage US onsite and China offshore team to work seamlessly.

Pfizer 2022.12 to 2023.7 (Contract)

Worked as a PMO Project Manager Lead

Build PMO from the ground up, put the PMO to operational in 6 months to oversee the company's portfolios of 40+ projects. Establishing a robust governance framework, ensuring that reporting, risk management, financial control, and project status updates were executed meticulously.

Increase PMO operation effectiveness and efficiency by 15% by digitalizing and automating standard project process. Lead big data governance and analytics on projects execution metrics to implement continuous improvement. Defined and monitored project KPIs, enabling timely intervention and risk mitigation, resulting in a 25% improvement in monthly milestone completion percentage

Lead pivotal meetings with key stakeholders. Create business cases and reports for project funding and initiation. Facilitate Steering Committee meetings, increase stakeholder engagement and buy-in. The PMO achieved an 100% alignment of high-impact projects selection with the company’s strategic priorities.

Embrace Agile/SAFe methodology and AWS technology with quick sprint cycles to maintain flexibility and adaptability. Facilitate daily stand-up meetings, sprint reviews retrospectives, retro action items, sprint and release planning, epic creation and product backlog and user stories refinement sessions.

Coordinate cross-departmental cooperation, align departmental and company goals, and resolve interdepartmental conflicts

Verizon 2022.1 to 2022.10 (Contract)

Worked as a RTE / Technical Project Manager / Scrum Master

Improve customer satisfaction by 20% by leading a digital transformation program and large scaled software development project to deliver an ML/AI powered Device Failure Predict and Prevention, Topology and Customer Sentiment Prediction Systems.

Led the architect design to use AWS big data environment to build up the data lake for data governance, data mining and develop the AI/ML model upon.

Embrace Agile/SAFe principle and culture, conduct PI planning, sprint planning, stand-up and other sprint ceremonies to track task completion, budget, scope changes, schedule, issues, risks.

Led cross-functional and multi-time zone team, work with business partners, IT, technical team, key stakeholders, and subject matter experts to define business processes, implement technology solutions and business transformations. Manage and communicate all aspects of delivery across the software development life cycle for multiple, simultaneous projects of varying scale & complexity. Ensure that projects are effectively executed, the plans are kept focused, energized and on-track, the project data are analyzed to meet the objectives of business initiatives.

McLane Company 2015.5 to 2021.12

Worked as an IT Project Manager / Scrum Master/ PMO in McLane Company

Manage large scaled software development projects for the company’s digital transformation/modernization initiatives, integrating and optimizing resources, leading the Java/.NET/Data technical team, coordinate business user, product owner, vendor, and other stakeholders to build a cross-function team, and won the company’s “212 Award” twice for the excellent job.

Saved $5M of the cost on printer purchase and maintenance by integrating scanning device, message queue, backend ERP to streamline the PoD (Proof of Delivery) process, improved delivery efficiency.

Reduce food safety emergency response time by 50% by implementing Traceability solution on the full distribution chain.

Lead project to implement a Telemetrics system to trace the vehicle GPS positions and collecting the IoT data of transportation by using AWS for data processing, analysis and visualization to improve the company’s service level and customer’s satisfaction.

Implement Agile/Scrum/SAFe methodology into daily project management practice by enforcing SAFe rules while embracing core Agile values and principles, coordinating cross-functional teams, managing dependencies between scrum teams and program/ART, and facilitating scrum ceremonies (PI Planning, sprint planning, daily scrum and sprint retrospective, etc.), help team removing roadblocks and consistently driving positive outcomes.

Bridged the gap between IT and product owner by translating intricate technical concepts into easily understandable terms, fostering clear and effective communication throughout the organization by utilizing tools like Use Case Diagrams, Entity-Relationship Diagrams, and Flowcharts to create a visual representation of business processes mapping.

Lead projects through entire SDLC, from initiate project, planning, tracking task completion, budget, scope changes, schedule, issues and risks, reporting project status, to project closure and lesson & learn. Manage and collaborate stakeholders and oversee 3rd party suppliers, build strong cross-function team for integrating all resources to deliver project.

Baytech Web Design 2014.1 to 2015.4

Worked as a Senior Technical Project Manager in Baytech Web Design

Successfully delivered 5+ eCommerce websites, an online assessment system and 10+ web design projects.

Boosted 15% revenue by promoting fast website development process to enable the company to expand new businesses of serving the small startup companies.

Reduced the company’s cost from eliminating rework, and increased the work efficiency by writing technical specs to remove the communication among the UI/UX designer, frontend and backend programmer, content creator, SEO engineer and sales team.

Strengthen the company’s technical ability by training and supervising programmer team.

Cognizant Technology Solutions 2005.5 to 2014.1

Worked as a Technical Project Manager in Cognizant Technology Solutions.

Improved the Shanghai development center’s competitiveness and the customer’s confidence by leading the projects to pass the ISO2001 and CMMi 5 audit.

Reengineered MetLife Funds system to enable the customer reduce its product development cycle by 6 months, along with 20% cost save.

Launch 50+ Estee Lauder’s global websites and maintain the daily operation, resulting in 0 down time during 3 years.

Improved the customer’s efficiency, optimized the use of resources by developing a Kanban system for 3M.

Built up a strong offshore team to provide software development service for leading brands, such as Estee Lauder, MetLife, 3M, in the industry

Cycomtech Software 2001.4 to 2005.5

Worked as a Senior Java Developer.

International Software Development 1999.12 to 2001.4

Worked as a Java Developer.

Certificate

PMP since 2009

SAFe (Scaled Agile Framework) since 2022

SMC (Scrum Master Certified) since 2016

ITIL (IT Infrastructure Library) since 2022

Google Data Analytics Professional since 2021

Education

1995.9 to 1999.6 Bachelor of Engineering, Huazhong University of Science and Technology (China)

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