Alyssa Polce

Cranston, RI *****

ad2om3@r.postjobfree.com

+1-401-***-****

Authorized to work in the US for any employer

Work Experience

Behavior Technician

Autism Learning Partners - Lincoln, RI

November 2023 to Present

• assist Behavior Analysts in implementing and monitoring treatment plans that teach patients coping skills

• Helping clients with day to day activities

• Record progress for analysis

DSP (Direct Support Professional)

VOCA - Warwick, RI

April 2023 to Present

• Cook for clients

• Take clients out in the community

• Work with clients of all ages with ASD as well as behavioral issues

• Wash and Dry laundry for clients

• Bathe clients and brush their teeth

• Spend time with clients every day to make connections Direct Support Professional

ARBOR Associates - Cranston, RI

November 2022 to March 2023

Work with clients in their home or place of residence and teach social skills and develop coping mechanisms. Trained in Peer mediation. Worked with group homes Call Center Representative

AAA - Providence, RI

August 2021 to October 2022

Emergency roadside assistance

Membership sign up and disputes

Used multiple systems to navigate

Surveillance of payments made

Tracking members who are lost

Take payment from members

Sell memberships to people needing roadside

Security Officer

RIBI Security - Providence, RI

March 2019 to November 2019

Worked with other employees to ensure safety of company employees Watched cctv cameras around the clock to make sure everyone and everything was as it should be

• Patrolled RIBI

• Enforced security regulations

• Ensured prohibited items were not brought into Jewelry store EJCA security

EJCA

February 2017 to November 2017

Education

Certified in Physical, Retail and Public Security

Exeter Job Corps Academy - Exeter, RI

September 2017 to December 2017

Certified in Homeland Security

Exeter Job Corps Academy - Exeter, RI

February 2017 to August 2017

Diploma in High School

Johnston Senior High School - Johnston, RI

June 2015 to February 2017

Skills

• Communications (Less than 1 year)

• Customer Service (Less than 1 year)

• Homeland Security (1 year)

• Retail, Physical and Public Security (1 year)

• Surveillance

• Caregiving

• Security

• CCTV

• Loss Prevention

• Conflict Management

• Writing Skills

• Typing

• Cash Handling

• Interviewing

• Management

• Cleaning Experience

• Meal Preparation

• Laundry

• Developmental Disabilities Experience

Awards

Center Deputy Director Student of the Month

September 2017

For being the fastest to complete 2 vocations in a year and for being the Security student of the month 2 times in a row.

Certifications and Licenses

First Aid CPR AED

October 2017 to October 2019

CPI Certification

August 2023 to August 2024

Safety Care Training

August 2023 to August 2024

Driver's License

November 2023 to November 2024

CPR Certification

March 2023 to Present

First Aid Certification

March 2023 to Present

Assessments

Front desk agent (hotel) — Proficient

July 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Sales skills — Proficient

March 2023

Influencing and negotiating with customers

Full results: Proficient

Delivery driver — Proficient

December 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Protecting patient privacy — Proficient

March 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Early childhood development — Proficient

March 2023

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Scheduling — Proficient

October 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Attention to detail — Proficient

March 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Medical receptionist skills — Proficient

June 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Call center customer service — Proficient

October 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer service — Proficient

July 2020

Identifying and resolving common customer issues

Full results: Proficient

Protecting patient privacy — Proficient

June 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Food service: Customer situations — Proficient

March 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Written communication — Proficient

December 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Work style: Reliability — Proficient

September 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

December 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Customer focus & orientation — Proficient

March 2023

Responding to customer situations with sensitivity Full results: Proficient

Basic computer skills — Proficient

December 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Security guard skills — Proficient

October 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Medical billing — Proficient

June 2022

Understanding the procedures and forms used for medical billing Full results: Proficient

Administrative assistant/receptionist — Proficient June 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Case management & social work — Proficient

May 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

Youth Pride

October 2016 to Present

A group for teens who want to get out there and learn more about others an themselves as well.

Contact this candidate