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Customer Service Representative

Location:
Riverside, CA
Salary:
20
Posted:
January 11, 2024

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Resume:

NYE LAVINE

**** ****** **, *********, **********, 92509, US 951-***-**** ad2ok6@r.postjobfree.com Forklift certification 2023

Atlas Forklift Training San Bernardino, CA

Sit down

Stand Up

Guard Card 2023

Private Security Training Center San Bernardino, CA Customer Service Representative July, 2022 to August, 2023 UPS Authorized Shipping Outlet Perris, CA

Updating clients about their orders

Handling complaints and concerns

Looking up tracking numbers

Receiving high call values daily

Information about service purchase for variety of organizations Transferring calls

Inventory Clerk July, 2021 to September, 2022

DHL - Nike Distribution Center Ontario, CA

Keeping all items up-to-date in computer, as well as in the warehouse Packing/ shipping lost orders

RF Scanner

Restock

Made/ adjusted records

Inbound/Outbound operations

Counting merchandise

Reviewed operational records and made scheduling adjustments to increase efficiency. Calculated correct order totals, updated accounts, and kept detailed records for inventory management. Cycle counts

Inspected incoming materials and products for quantity and quality, returning unacceptably low-quality shipments to suppliers for refunds or replacements. Caregiver April, 2020 to May, 2022

Care In Home Services Perris, CA

Made appointments for clients and accompanied them to them. Increased patient satisfaction by assisting people with personal tasks like dressing and walking. Ran errands for customers, including grocery shopping and other essentials. Drove people to doctor's appointments and other errands. Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely. Helped residents prepare for activities and social events. EDUCATION

WORK HISTORY

Section Leader August, 2020 to June, 2021

Wabash - Moreno Valley Operations Moreno Valley, CA Trained new hires

Decalled 16, 18, 24ft trucks

Found work daily

Daily work reports

Drove and parked trucks

Fast pace environment

Fast learning job for new trucks and measurements

Restocked needed supplies

Crew Member/Cashier May, 2019 to July, 2020

McDonald's Moreno Valley, CA

Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers. Customer Service

Food order placing

Food packaging

Handling customer complaints

Security Guard August, 2023 to Present

Pacific west Rancho Cucamonga, CA

Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties. Kept track of employee activities and ensured that they complied with security regulations. Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public. Tracked down violators and escorted departing personnel to prevent property theft. Used initiative and independent judgment within established guidelines to respond appropriately to security situations. Data analysis

International sales support

Order fulfillment

Multi-line phone talent

Materials preparation

Food preparation

Inspection reviews

Customer service

Data entry

Staff education and training

Strong verbal communication

Recordkeeping strengths

Extremely organized

Retail store support

Staff development

Good listening skills

Computer proficient

Responsible

Effective

Motivated to address customer concerns directly and efficiently, develop proactive solutions, and implement corrections quickly. Adaptable

A tactical team builder and energetic strategic planner looking for a position as an account representative or manufacturer's representative with a forward-thinking company. Great team player who thrives in fast-paced, competitive environments. Committed to providing world-class customer service while remaining professional. Trained in document review, working with internal and external parties, and independently resolving routine and challenging concerns. CPR Certified

SKILLS

PROFESSIONAL SUMMARY

CERTIFICATIONS



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