administrative Assistant
Resume:
Belem Goodwin
El Paso TX ****7
************@*****.***
Objective:
To apply my knowledge and expertise within an organization where challenges and opportunities are part of their commitment; furthermore, be part of the success and achievement of company's goals and objectives.
Education:
Socorro High School General Studies 1990
El Paso Community College 1994
• Medical Assistant Program Certificate of Completion Experience
3/2019 to 12/2023 Certoplast/Las Cruces NM
Finance Manager
• Run and submit payroll for 20 employees to the temp agency.
• Pay invoices for the company to vendors.
• Submit invoices for payment to customers.
• Create and submit credit notes as needed for customers.
• Create end of month reports for sales and end of month inventory reports.
• Create sales reports for CEO and colleagues for Germany sister plant. 8/2008 to 6/2018 Texas Tech University Health Science Center/El Paso TX Medical Billing Associate-Supervisor
• Run R/A reports to make sure all outstanding commercial invoices are worked properly and within the allowed deadlines.
• Review patient accounts with employees regarding questions on denials received when in doubt how to work or appeal properly.
• Review employees work files to make sure all outstanding accounts are being worked properly and within the allowed filing/appeal deadlines.
• Review and distribute all daily correspondence to the Medical Billing Associates to work on a timely matter to avoid appeal deadlines.
• Assist the clinics personnel with any question they might have regarding the patient balances or insurance information and the proper Financial Status Classification.
• Assist payment poster processors as well as the Refund Area regarding a breakdown or refund request from any commercial insurance.
• Verify all inmate accounts to make sure the correct arresting agency is being billed and or appealed within the allowed time, and making sure the inmate belongs to either US Marshall, Border Patrol, Customs and Border Protection, Ice, Sanchez State Jail or any other arresting agency.
• Supervise 5 Medical Billing Associates, 2 Senior Business Assistants and 2 Student Assistants. 05/2003-08/2008 Texas Tech University Health Science Center/El Paso Medical Billing Associate
• Work Commercial insurances and Crime Victims Compensation Programs TX and NM.
• Review and follow up all pending accounts to make sure they were being properly paid and denied.
• Work Daily Correspondence received from supervisor.
• Appeal incorrectly denied claims with either requested medical documentation or phone appeal within the allowed appeal deadline.
• Work up front edits to correct missing patient or demographic information as well as incorrect insurance information, to rebill the invoice correctly.
• Assist departments/clinics with questions regarding patient accounts.
• Work and assist on any special project given by the Manager. 11/2001-04/2003 Texas Tech University Health Science Center/El Paso Senior Business Assistant
• Edit list correction of upfront edit denials by correcting or contacting department personnel.
• Commercial insurance eligibility and verification via phone or web portals.
• Assist departments and other areas with verification of insurance eligibility.
• Work daily correspondence received, record in general comments and invoice level for authorizations, termination of coverage, insufficient patient information and eligibility. Applicable invoices are billed accordingly and reviewed for proper Financial Status Classification, Tax ID number, payer address, and member name and certificate number.
• Other duties as assigned, including special projects. Skills
• Bilingual fluent in both English and Spanish.
• Ability to communicate effectively with many diverse types of people, including varying cultural backgrounds, education, and economic levels.
• Ability to a fast pace with maximum accuracy work under pressure.
• Pleasant, professional, and engaging phone skills.
• Experience with handling multiple projects and tasks.
• Proactive, self-driven, fast learner, team player, always focused on achieving company's goals and objectives.
Technical Expertise
Microsoft Office, GE centricity, Electronic Medical Records. References upon request:
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