RS
RACHEL SILVAS
ad2oik@r.postjobfree.com 619-***-****
To strive for perfection in each avenue of the Real Estate and Finance business, to prefect my processing and underwriting skills with higher education and to gain experience with different programs and loan scenario. Dedicated Work Ethic
Reading Credit Reports
Attention to Detail
Borrower Communication
Mortgage Loan Software
Risk Management
File Management
Financial Data Analysis
Loan Closing
Regulatory Compliance
Income Evaluation
Title Research
Customer Service
Teamwork and Collaboration
Escrow Account Management
Problem-Solving
Decision Making
Orchard Mortgage San Diego, CA
Sr. Loan Processor / Loan Trainer
08/2019 - 01/2023
Primary roles – processing loans, customer service and sales assistance Training and on boarding processor
Assisting loan officer in managing the pipeline and making sure the team and process flow is efficient is a major component of your role Primary contact on the loan for all parties after the completion of origination by the Loan Officer
Responsibilities:
Request all required loan documentation (including applicable condo docs), letters of explanation and contact information from the customer as required for a Clear to Close
Complete the tracking screen with all the completed items Ensure loan program approve with income documents provided Complete the income calculator
Request updated condo building insurance, full verifications (VOE, VOD, VOM, VOR, etc.) and other necessary orders
Order necessary credit supplements and additional letters of explanation Perform a Verbal Verification of Employment for salaried borrowers Mortgage Insurance loans – Confirm the MI rates via the MI company rate sheet or rate finder
Look for errors, inconsistencies and possible fraud Be sure the file is in the proper condition to be submitted and approved the intent of Clear to Close
Update and rerun AUS with the verified information
Contact the customer at the time of submission to underwriting to confirm their closing date, if scheduled
Summary
Skills
Experience
Notify the customer of the status, what will be needed from them and who will be contacting them once approved
Hire and train processors on POS system and lender's portal Point Mortgage Chula Vista, CA
TPO Account Manager
02/2019 - 08/2019
Pitched to new clients by leveraging client base and targeting strategic partnerships.
Reduced process lags by training employees on best practices and protocols.
Recruited, hired and trained new hires to optimize profitability. Scrub and reviewed files for submission to underwriting Sent out initial disclosures
Sent approvals to brokers and went over conditions with processors Balanced and sent initial closing disclosures
Drew loan documents and helped funder with closing figures. Caliber Home Loans Encinitas, CA
Sr. Loan Processor
12/2014 - 01/2019
Answered questions and advised customers regarding loans and transactions.
Reviewed initial client documentation to structure and submit loan package.
Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
Evaluated financial statements and contacted institutions and customers to clarify details.
Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
Reviewed purchase contract and checked
Maintained complete confidentiality of submitted information according to release guidelines.
Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Examined and verified information in loan application and closing documents.
Guaranteed Rate La Jolla, CA
MC II / Sr. Loan Processor
12/2010 - 10/2014
Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Prepared and delivered loan documents to title and escrow teams. Evaluated financial statements and contacted institutions and customers to clarify details.
Checked applicant credit, personal references and employment histories. Established credit limits and grant extensions of credit on overdue accounts.
Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
Ordered property insurance or mortgage insurance policies to protect against loss on mortgaged property.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues. Answered questions and advised customers regarding loans and transactions.
Calculated income, assets and liabilities to meet lender requirements. Structured loan packages by properly analyzing credit reports, income and asset documents.
Checked approvals against established bank and government lending standards.
Bank of America San Diego, CA
Project Specialist
06/2010 - 12/2010
Obtaining condo docs HOA Cert, Budget, Master Insurance, Prelim and Appraisal
Underwriting condo pkg
Sending out condition for full review
Issuing CPM & lender full review approvals
Communicating with business partners and AE's
First Financial & Real San Diego, CA
Sr. Loan Processor
03/2006 - 12/2009
Obtained necessary information for submission (I.E., loan application, credit documentation, appraisals, etc.)
Review credit pkg for submission to acceptable lenders Processed conventional, jumbo and FHA loans
Familiar with a Variety of the fields' concepts, practices and procedures Prepared reports for management
Pre-underwrote all files, before submission
Processing
Sterns lending
Loan Processor
10/2005 - 03/2006
Opening files, pre-underwriting files and finding loan programs for borrowers
Obtained necessary information for submission
Processed, and verified all documentation for accuracy and completeness. Emerald Mortgage San Diego, CA
Sr. Loan Processor
04/2004 - 09/2005
Opened and reviewed files, research loan program to fit borrower's loan critters
Sent out disclosure and submitted to multiple lenders Pre-underwrote and calculated income, order estimated HUD and sent over all prior to doc and funding conditions.
West Coast Mortgage San Diego, CA
Loan Processor
10/2002 - 01/2004
Opened files, assigned file number, reviewed and submitted to lender through AUS system
Request and followed up on conditions, ordered title, escrow and appraisal Drew and prepared loan docs cleared all prior to docs and funding conditions
Sent out letters and set up file for marketing.
Del Mar, CA
Heritage Escrow Escrow Asst
10/2000 - 10/2002
Open escrow files, assigned file number
Order title payoff, reviewed purchase contracts, prepared escrow instructions and Amendments
Followed up on termite reports, escrow disclosure and prepared loan docs packages for lenders.
Prudential California Real Estate/Pickford
Escrow Del Mar, CA
File Coordinator/Escrow Asst
11/1996 - 09/1999
Inputted listing into MLS, Opened up listing files in broker system Ordered signs for properties and open escrow file
Inputted agents commission and order SDCR contracts Reviewed purchase contract and listing contracts and disclosure for broker Assisted escrow officer in opening order and imputing file into the system and order payoffs and liens.
Mesa College San Diego, CA
Escrow II, Principles of Real Estate, Practice of Real Estate Education and Training
10/2004
Miramar College San Diego, CA
Field Mortgage Certification Course
07/2003
Chaffey College Rancho Cucamonga, CA
General in Ed
10/1994
Monte Vista Spring Valley CA
Real Estate & Finance, Processing I, Underwriting
01/1993
Mesa College San Diego, CA
Math 32 and English 43
01/2023
Appraisal II
References Trent Annicharico Branch Manager 760-***-**** Heather Hill Sr. Loan Processor 619-***-**** Sonja Mangionie 760-***-**** Loan Officer
References