KENNETH PATTERSON

*** *** **** **, *********, Texas, 75146, US • 469-***-**** • ad2og3@r.postjobfree.com Credit Analyst with over 15 years of experience reviewing credit bureau reports and interacting with business clients. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Exceptional time management and interpersonal skills, as well as a desire to do the job right.

Customer service

Communications

Commercial and consumer clients

High risk account reviews

Organization

Experienced with all Microsoft office suite software. i.e. Windows and Excel

Problem resolution

Project organization

Verbal and written communication

MS Office

Supervision

Credit risk

Data analysis

Credit decisions

Finance - Some college (No degree)

Texas A&M University-Commerce - Commerce, TX

High School - 1985

High School For Health Professions - Dallas, TX

Credit Manager - December, 2006 to August, 2023

Med Couture, Inc - Farmers Branch, TX

Reviewed financial statements, which aided in risk assessment. Internal controls and government regulations were followed. Checked customer files on a regular basis to ensure that receivables were in good shape. Conducted credit reviews on businesses in order to assess their financial standing. Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. Kept accounts receivable collections to a minimum and reconciled customer bills and statements. Solved customer account issues, improved operations, and provided excellent customer service. Reduced credit exposure by assisting with financial order management to reduce risk and ensure timely payment. Made decisions and recommendations regarding credit line extensions. Collaborated with the sales team and customers to negotiate payments and verify account reconciliations. Answered numerous calls per day to help customers with their questions and concerns. Assessed company financials and initiated credit application reviews to conduct financial reviews of customer lines of credit. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

I also have letters of recommendation. I have experience with month end and year end close, and I reported directly to the owner of Medcouture and the CFO. Once the business was sold, I reported directly to the VP of accounting for the new company, the accounting operations director and the new credit manager. I stayed throughout the sale to insure a smooth transition of accounts data and history. My last day with the company was August 28th 2023 and I left because the credit and accounting operations moved to California. Professional Summary

Skills

Education

Work History

Additional Information