EMILY FERRELL

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336-***-****

CAREER PROFILE

•Supplier Quality Engineer with hands-on experience in Manufacturing and Quality Assurance, including 12 years in the Automotive industry and 5 years in Aerospace.

•Demonstrates high level of initiative and problem-solving skills in complex environments.

•Design and maintain quality systems for inspecting, recording, and tracking incoming supplier product, manufactured parts, and completed assemblies.

•Manufacturing Process Review (MPR) - Proficient in streamlining processes to achieve elimination of duplication, higher productivity, and quality that meets the customer’s standards.

•Demonstrates solid leadership, strategic planning, project management, and team building expertise.

•Strengths and expertise include:

Quality & Performance Improvement

PPAP Submission and Approval Process

Corrective and Preventive Action

Root Cause Analysis

Quality Auditing

Kaizen/Lean Manufacturing

8D Process

Design of Quality Systems

Project Management

First Article Inspection (FAI)

Vendor/Customer relationships

APQP Process

AS9100D ISO9001 TS16949

PROFESSIONAL EXPERIENCE

COLLINS AEROSPACE, Winston-Salem, North Carolina April 2019 - September 2023

Supplier Quality Engineer

•Main products: seating and spare parts for Aerospace; customers include Delta Airlines, American Airlines

•Focus on maintaining Collins Supplier Quality Requirements

•Managed Approved Supplier List (ASL)

•Managed Supplier RAILs (Revolving Action Item List)

•Performed Supplier Manufacturing Process Review (MPR)

•Implemented Supplier Zero Defects Plan (ZDP), including basic PPAP requirements such as FMEA, Control Plan

•Managed First Article Inspection requirements – three inspectors.

•Managed Receiving Inspection requirements – eleven inspectors.

•Supplier Audits per Collins and AS1900/ISO9001 requirements

•Performed Internal Audits per AS9100 requirements.

•Implemented electronic Product Deviation Requests

•Review and assign Supplier Change Requests for Collins drawing updates, manufacturing specification updates, etc.

•Quality Systems Trainer

XPO LOGISTICS, High Point, North Carolina July 2016 – March 2019

Corporate Quality Specialist

•3PO supporting customers such as Amazon, Disney, and Boeing

•Quality Systems Trainer

•Customer audits per ISO9001/AS9100D requirements

•Corrective and Preventive Action trainer and manager

TE CONNECTIVITY, Winston-Salem, North Carolina June 2006 – May 2016

Quality Engineer

•Main products: electronics, sensors

•Quality liaison for Ford, GM, Chrysler

•Implemented electronic PPAP process for customers Ford, GM, Chrysler per TS16949 requirements.

•Managed Product Change Management

•Customer Audits

•Internal Audit team

•SAP Implementation team

•Processes included injection molding, mechatronics, assembly

MORTON METALCRAFT, Welcome, NC May 2001 – June 2002

Senior Quality Engineer

•Main products: gas and hydraulic tanks for the construction industry

•Primary customers: John Deere and Caterpillar

•Managed three quality inspectors.

•Managed ISO9001 Quality System

•Processes included welding, machining, stamping, powder paint.

DEERE-HITACHI CONSTRUCTION MACHINERY CORPORATION, Kernersville, NC

August 1999 – May 2001

Supplier Quality Engineer

•Main product: excavators for the construction industry

•Supplier performance – North American suppliers

•Supplier audits – North American suppliers

•ISO9001 Implementation Team

•Processes included powder paint, welding, assembly, stamping.

MANUFACTURING PROCESS EXPERIENCE

•Injection and compression molding – plastics and fiberglass

•Stamping

•Bending

•Welding

•Powder paint

•Wet paint

•Assembly

•Casting

•Machining

•Electronics

•Cut and Sew

EDUCATION & TRAINING

•University of Dayton

Dayton, Ohio

Bachelor of Arts

•AIAG Lead Auditor Training

Detroit, Michigan

CERTIFICATIONS

•ASQ Certified Quality Auditor

•ASQ Certified Supplier Quality Professional

•ASQ Certified Manager / Operational Excellence

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