Javonna McGee

Orlando, FL 571-***-**** ad2od3@r.postjobfree.com

Professional Profile

Results-oriented with thirteen years of management, cashier, and customer service experience. An unwavering commitment to customer service, with the ability to build productive relationships, resolves complex issues, and wins customer loyalty. Strategic-relationship/partnership-building skills—listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

Skills

Dependable

Proficient in money handling

Provide a customer friendly atmosphere

Interpersonal Skills

Detail Oriented

Exceptional interpersonal skills

Good time management

Persuasive

Highly Self-motivated

Superb Customers service with diverse clients

Determined and Dedicated to completing task as an individual or in a group

Able to communicate effectively orally and written in English

Able to perform general physical activities

Advanced computer skills

Able to perform safe physical management

Strong analytical/problem solving skills

Professional Achievements

Customer Service

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Retail Store Assistant Manager

Direct and coordinate activities involving sales of manufactured products, services, commodities, or other subjects of sale.

Resolve customer complaints regarding sales and service.

Review operational records and reports to project sales and determine profitability.

Determine price schedules and discount rates.

Employment History

Imperial Bay Logistics

Dispatcher

Jul 2020 – Jan 2022

Coalition For the Homeless

Front Desk Receptionist

Dec 2019 – Feb 2021

McDonalds

Crew Member

Dec 2019 – Mar 2020

Walmart

Cashier

Jul 2017 - Nov 2019

Pinewood Elementary

PTA President

Aug 2018 - May 2019

Dollar Tree

Assistant Store Manager

Mar 2015 - Jun 2017

Dominion Urgent Care

Medical Assistant (Externship)

Apr 2014 – May 2014

Kohl’s Department Stores

Customer Service Cashier

Sep 2011 – Sep 2012

Eddie Bauer’s Retail Store

Customer Service Cashier

Mar 2008 – Jun 2008

Linen’s And Things Retail Store

Customer Service Cashier

Oct 2007 – Jan 2008

Education

Exodus Learning Center

Dispatcher and Freight Broker

Orlando, FL

Everest University

Medical Assistant

Orlando, FL

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