Quality Assurance Scrum Master
Resume:
Biswajit Dhar Contact: Tell : 248-***-****
Email Id : *********@*****.***
Work Status: US citizen
Summary of Qualifications
20+ years of experience in I.T. Dynamic accountable professional who is organized, self-directed, flexible, collaborative, excellent team player and communicator.
10+ years experience as QA lead
Excellent experience in Software testing, Business analysis, total Quality Assurance efforts and problem solving capabilities.
Strong qualifications and understanding of software development methodology, life cycle, tools and techniques.
Proficient in all aspects of applications that include client server, web and embedded system.
Proven efficient in leading, coordinating, managing projects independently.
An inquisitive and innovative nature, integrity, willingness to step into new roles, laser-like focus on deadlines, and a commitment to continuously learning and improving.
ISTQB (International Software Testing Qualifications Board) Certified.
Certified Scrum Master
Proficient in Agile framework
Recent experiences in health care – Medicare and Medicaid solutions
Expertise
Expertise
Years of Expertise
Relevant Technical Expertise:
User Environment: Windows, .NET, UNIX/Linux, Mainframe
Database: Oracle, SQL Server, MySQL, SQLite, Informix
Digital Media, Web Services using SOAP UI 5.0
Microsoft Team Foundation Server
ALM (Application Life management), JIRA, Bug Zila etc.
Microsoft Test manager
7
8
4
3
5
3
Relevant Project Expertise
Methodology: Agile, Waterfall
Client Server
System Level QA Testing
Web Based Applications
Embedded
Mainframe
Web Service testing
16
5
7
14
2
1
2
Relevant Project Experience
Company : Gainwell Technologies
Virginia, US
Dec 2019– Current
Project Type
Health Care
Role
Senior professional test engineer
Responsibilities
Test Planning:
* Examine the Business Detail Requirements (BDR), system Functional Artifact and Technical Designs to create Test Conditions and Test Scripts with expected results.
* Input the Test Conditions and Test Scripts to the rTrace tool and tie them to Requirements
* Work with Subject Matter Expert (SME) and Business Analyst in the corresponding subject areas on ambiguity around the BDR and Functional/Technical Designs; and obtain their sign off on Test Conditions and Test Scripts.
Test Execution:
* Execute the test scripts that are created during the Test Planning stage.
* Created data using SQL server database
* Document results with supporting evidence in the rTrace tool. Execution will be a combination of comparing the actual results with the expected results by means of visual examination of output or querying the backend databases
Defect Management:
* Log Defects in the rTrace tool.
* Retest defects and review test results with SMEs to obtain their sign offs.
Other test Activities:
* Participate in product design discussions and develop testing requirements and formulate them into test plans/test cases.
* Perform other related duties as assigned.
Company HP
Pontiac, Michigan, US
May 2016– March 2019
Project Type
SPOT – DOD (Dept. Of Defense)
Role
Quality Assurance Analyst
Responsibilities
Test Planning:
* Examine the Business Detail Requirements (BDR), system Functional Designs and Technical Designs to create Test Conditions and Test Scripts with expected results.
* Input the Test Conditions and Test Scripts to the HP Application Lifecycle Management (HP ALM) tool and tie them to Requirements
* Work with Subject Matter Expert (SME) in the corresponding subject areas on ambiguity around the BDR and Functional/Technical Designs; and obtain their sign off on Test Conditions and Test Scripts.
Test Execution:
* Execute the test scripts that are created during the Test Planning stage.
* Document results with supporting evidence in the HP ALM tool. Execution will be a combination of comparing the actual results with the expected results by means of visual examination of output or querying the backend databases
Defect Management:
* Log Defects in the HP Application Life Management (AKA Quality Center) tool.
* Retest defects and review test results with SMEs to obtain their sign offs.
Other test Activities:
* Participate in product design discussions and develop testing requirements and formulate them into test plans/test cases.
* Perform other related duties as assigned.
Methodology Used : Agile
Company HP
Pontiac, Michigan, US
Dec 2013 – April 2016
Project Type
State Of Washington – UI ESD
Role
Quality Assurance Analyst
Responsibilities
Analyzed and documented business processes, workflows and functional requirements documentation throughout the software development lifecycle.
Wrote and executed test scripts from the FRD, BRD
Reported progress/status of the test execution on daily basis
Fostered an environment of continuous improvement and open communications
Managed defects and Issue resolution
Validated Backend data – using Microsoft SQL server Management Studio
Developed testing, validation and implementation plans and processes.
Utilized knowledge of software testing principles to interpret existing functions directly from code when necessary.
Defect Management Tool used – Microsoft Test manager
Microsoft Team Foundation Server environment
Company HP
Pontiac, Michigan, US
July 2013 – November 2013
Project Type
US Navy – DOD, Fleet Ride Management
Role
Quality Assurance Analyst
Responsibilities
Involved in total QA and Testing efforts including Business Analysis and Test scenario development
Wrote and executed test scripts from the Test scenario
Reported progress/status of the test execution on daily basis
Fostered an environment of continuous improvement and open communications
Managed defects and Issue resolution
Validated Backend data – using Microsoft SQL server Management Studio
Created Test Plans
Created Test strategy
Methodology practiced – Agile
Defect Management Tool used – Microsoft Test manager
Microsoft Team Foundation Server environment
Company HP
Pontiac, Michigan, US
Oct 2012 – June 2013
Project Type
IPTS (Tax System) – County of San Diego
Role
Quality Assurance Analyst
Responsibilities
Involved in total QA and Testing efforts including Business Analysis,
Wrote and executed test scripts
Managed defects and Issue resolution
Validated Backend data – using Microsoft SQL server Management Studio
Created Test Plans
Created Test strategy
Methodology practiced – waterfall
Defect management Tool Used – ALM (Quality Center)
Dot Net Application
Company LPS
Mendota Heights, MN, US
Oct 2007 – Sept 2012
Project Type
Financial Foreclosure, Bankruptcy, Mortgages
Role
Senior Quality Assurance/Testing Analyst
Responsibilities
Created test cases, test plans & schedules. Executed test plans/cases/ scenarios, back – end process testing & implemented strategies for code moves between environments, work with various groups to ensure quality standards for company software products.
Involved in reviewing design, functional and business requirements document to learn the function and scope for proposed products. Analyzed and wrote test standards and procedures; reviewed consistency in documentation of test results. Analyzed test results to ensure existing functionality and recommended corrective action when necessary.
Identified, analyzed and documented defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, browser and content. Reviewed computer logs/reports to identify program processing.
Used SQL in back end testing and database validation. Used TOAD /Oracle 9i and Query Analyzer for all queries and execution of stored procedures.
Company AMG
Ann Arbor, Michigan, US
Aug 2004 – Sep 2007
Project Type
Consumer Electronics Products
Role
Senior Quality Assurance/Testing Analyst
Responsibilities
Lead QA and testing efforts end to end of all AMG data and consumer electronic products over AMG network and local embedded system.
Responsibilities included QA certification to various AMG customers including Sony, AMX, Simple center, Digital Fidelity, Verizon etc. Significant customer interface to assist with on time launches while maintaining AMG product compliance.
Tested internal AMG applications including client server, web based and tested extensively Embedded applications for feature releases and enhancements.
Created test plans, test executions and maintaining defects using Bug Tracker. Involved in daily data deployment and data integrity over the network using various databases including Oracle, SQL-server (Query Analyzer), MySQL and SQLite.
Methodology used: Agile (Scrum/RAD) and Waterfall
Ford Motor Company
Detroit, Michigan
Dec 2000 – July 2004
Project Type
Mainframe, Client Server and Web Based
Role
Test Lead – Quality Control
Responsibilities
Planned and allocated extent of QC involvement, high-level time frames, QC process, tools to be deployed – for each project with the Cell Manager, Project Manager, Application Manager (Analysts) and Customer. Appoint a Test Specialist for each project.
Coordinated the deployment and training of the QC process and testing tool set to the development team. Extensively designed, developed, implemented of test scenarios using Mercury suite HP Quality Center (formerly Test Director).
Reviewed QC plan for achieving the quality goals for the project, strategy to achieve the goals, priority for testing screens/reports/modules in the project, scope of testing (full, partial), high level time-frames etc., with the Customer, Application Manager and Project manager.
Monitored the QC progress of each project as against the QC plan of the project and ensure smooth interactions between the development team and the testing team, sort out any issues that may arise and keep a track of the testing efforts on each project in the Center.
Shared the testing metrics derived from Test Director in the ‘Final test report’ with the Cell Manger, Project Manager and customer. Took feedback from all concerned persons for process improvement.
Drove issue resolution and guided the testing team for effectiveness.
Shared the testing metrics and feedback received from Project teams, Business Analysts and Customer and report any issues or concerns to the Center Manager
Used Agile and waterfall methodology
Education
Masters, Computer Information System, New Jersey Institute Of Technology, Newark, NJ, USA
Bachelors, Business Admin, New Jersey State College, Jersey City, NJ, USA
Associate, Mechanical Engineering (machine design), RVCC, Raritan, NJ, USA
References
Name
Position
Contact Information
References will be furnished upon request.
Phone: 248-***-****
Personal Email: *********@*****.***
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