PAMELA WINTERS

**** ** **** *** *** ****, Pompano Beach, Florida, 33069, US • 754-***-**** • ad2oce@r.postjobfree.com I have many years Customer Service experience in person and on the phone. I also have worked as an installation technician on Florida's Turnpike. Computer

Advanced critical thinking

Soldering and wiring

Operation system software

Communications

Communication skills

Customer support

Answering questions

Data entry

Client communication

Problem-solving skills

Calm disposition

Complaint resolution

[Software] proficiency

Problem-solving skills

Technical support

Electronics and electricity - Associate of Science - 1991 Bauder College - Fort Lauderdale

Customer Service Representative - October, 2022 to January, 2023 Liberty Health Professionals Llc - Fort Lauderdale, FL Provided a superior customer experience in order to build a loyal customer base. Answered customer calls promptly to avoid long wait times on hold. Complete and accurate work and keep customer files up to date. Unemployed - October, 2019 to Present

Not employed - Pompano Beach, Florida

Unemployed due to Covid and personal

Pawnbroker - June, 2018 to October, 2019

Value Pawn & Jewelry - Pompano Beach, FL

Evaluated jewelry, tools, electronics, etc for loans or to buy. Delivery Driver

UberEats - Fort Lauderdale, Florida

Delivered food from restaurants to customers.

Cashier/Customer Service/Bakery/Deli Associate - February, 2014 to July, 2017 Walmart Neighborhood Market - Flower Mound, TX

Helped customers purchase their groceries, Baked bread and rolls, cooked chicken, made salads and sandwiches, stocked pre-made goods. Dog Groomer - September, 2011 to September, 2012

Double Oak Veterinary Medical Center - Double Oak, TX Groomed dogs according to owner and Breed specifications. Professional Summary

Skills

Education

Work History

Dog Groomer - October, 2010 to March, 2011

Nosey Dog - Flower Mound, TX

Groomed dogs to owner and breed specifications.