Customer Service Front Desk
Resume:
Tera L. Cummins
***************@*****.***
Objective: Seeking a position that will utilize my CNA certification, hospital experience and/or customer service qualifications. Experience:
08/2015 to Bronson Hospital
05/2018 C ardiovascular Technician/ MRI Tech Assistant Stress tests (exercise and chemical)
Explain test or procedures to patients
Stress Lab/Nuclear medicine
Hookup/unhook patients to 12 lead EKG
Manual blood pressures throughout entire test
Monitor patient
02/2013 to
06/2015 H omewatch Caregivers Kalamazoo, MI
Home Health Aide/ Caregiver
Assisted elderly or disabled adults with daily living activities Provided routine care, such as bathing, dressing, and grooming to (elderly, convalescent or disabled)
Assisted patients into and out of bed or wheelchairs Responded to patient's personal request and immediate needs Feed patients unable to feed themselves
Measured and recorded vital signs
Run errands
Clean clients homes
12/2006 W al-Mart Kalamazoo, MI
to 06/2012 C ustomer Service Associate
Recognized and greeted customers and vendors in a pleasant and professional manner Operated cash register to complete cash, debit, and credit card transactions Handled customer complaints and request
Received payments and made change
Check cashing
Money Transfers\
Refunds and exchanges
Answered phones
02/2005 Heritage Community of Kalamazoo Portage, MI to 08/2005 Nurse Aide
Assisted elderly or disabled adults with daily living activities Provided routine care, such as bathing, dressing, and grooming to (elderly, convalescent or disabled)
Assisted patients into and out of bed or wheelchairs Responded to patient's personal request and immediate needs Feed patients unable to feed themselves
Measured and recorded vital signs; routinely charted in patients file Maintained the cleanliness of guest rooms
Communication to the charge nurse on duty
Education
2010 Comstock Compass Training School Comstock, MI CENA Certification
2005 Lawton Community Schools Lawton, MI
High School Diploma
Certifications
IV Certified
BLS
CPR
First Aid
Basic EKG
ACLS
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