Customer Service A Team
Resume:
Daniel Dela Cruz Pereda
********************@*****.***
Present Address:
Blk 18 Lot 8, Davao Street, Sapang Biabas., Pampanga 2010, Pampanga, Philippines
Basic Information
Age
20
Birth Date
Jul 07, 2003
Gender
Male
Civil Status
Single
Height (cm)
163
Weight (kg)
62
Nationality
Filipino
Religion
Christianity
Work Experience
I have been working for 3.91 years
May 2021 - Dec 2023
(2 Years, 8 Months)
Cleaner, Food Server, and Cashier
SMDZ Restaurant
Food & Beverage / Catering / Restaurant
Philippines, Pampanga City
1.Greet and welcome guests, providing menus and answering questions about the menu items.
2.Take accurate food and beverage orders, ensuring special dietary requests are communicated to the kitchen.
3.Deliver orders to tables promptly, ensuring correct items and presentation.
4.Collaborate with kitchen staff to ensure timely and coordinated service.
5.Provide attentive and courteous customer service, addressing any concerns or requests promptly.
Feb 2019 - Apr 2020
(1 Year, 2 Months)
Housekeeping
Dream Gold, Pension House
Hotel / Hospitality
Philippines, Davao City
1.Dust surfaces, sweep, mop, and vacuum floors regularly.
2.Ensure proper disposal of trash and recycling materials.
3.Restock and replenish amenities in guest rooms and common areas.
4.Report maintenance issues promptly for timely resolution.
5.Adhere to safety and cleanliness standards at all times.
6.Collaborate with team members to maintain a well-organized environment.
7.Provide exceptional customer service to guests when needed.
8.Follow proper procedures for handling and laundering linens.
9.Maintain confidentiality and respect guests' privacy.
Educational Attainment
Aug 2022 - Jan 2024
CLARK COLLEGE OF SCIENCE AND TECHNOLOGY
College Level (Undergraduate)
Hotel and Restaurant Services
Government Documents
Passport
ID Number: P5167536C
Place of Issue: DFA MANILA
Date of Expiration: Sep 04, 2033
Skills
Detail Oriented Team Player Multitasking Time Management Good communication
Languages
English Tagalog
Character References
Daniel Derick Pereda
Food Server
SMDZ RESTAURANT
********************@*****.***
Contact this candidate