Post Job Free

Resume

Sign in

Customer Service Front Desk

Location:
Brooklyn, NY, 11208
Salary:
Open
Posted:
January 11, 2024

Contact this candidate

Resume:

Berginda kellys resume ****(*).pdf Q

E** Uploaded more than a week ago

Berginda Kelly

**** ******* *** ******** \NY 11208 347-***-****

hoo.com

EDUCATION:

LaGuardia Community College, New York, NY

Major: Liberal Arts Graduation: Spring 2018

SUMMARY OF QUALIFICATIONS:

“Able to meet program deadlines and goals effectively and efficiently

*Team player and able to work independently

*Proficient in Microsoft Office

«Professional Demeanor and excellent customer service relations

PROFESSIONAL EXPERIENCE:

JEWISH CHILD CARE ASSOC., Brooklyn, NY September 2016- Present

Office Services Assistant

¢ Greet and welcomed clients in person and by phone, answered and directed inquiries to designated

departments.

Maintain logs, including in/out desk log, front desk expenditures and phone calls received.

Responsible for the receipt/distribution of incoming correspondence/mail.

Developed an effective filing system, retrieval systems and managed office supplies ordering/stocking.

Maintain the calendars of the executive managers by planning and scheduling conferences,

teleconference and travel.

GIFTPORTS INC., Brooklyn, NY January 2015 - March 2016

Sales Representative

* Picked orders previously purchased by individual clients.

Assured quality control per item, as each must meet company standards.

Processed all customer returns and exchanges.

Utilized my positive attitude and interpersonal skills in fast paced environment.

Responsible for confirming correct orders and assuring proper order protocol.

BROOKYN DEMOCRACY ACADEMY HLS, Brooklyn, NY February 2013 - October 2014

Administrative Assistant to Program Director

© Created and organized filing system for office.

Assisted with bookkeeping and accounting.

Answered phones, managed calendar, and coordinated travel when needed.

Served as the liaison with DOE High Schools for student intake; assembled intake packets,

Outsourced specific vendors and event planners for high school calendar events.

P.S 140 (DISTRICT 75), Brooklyn, NY. September 2010 — June 2012

Program Mentor

Helped youth (ages 10-13) complete academic assignments and rigorous course work.

Modeled appropriate classroom behavior to Middle School students.

Supervised youth throughout the day.

Served as a role model to many young individuals in the program.

Practiced one-on-one tutoring with students who required additional assistance.

REFERENCES:

Available upon request.



Contact this candidate