Customer Service Representative
Resume:
VERNEIGE JAMES
verneige50@ gmail.com
SUMMARY Enthusastic client services professional with strong background directly interfacing with
industry customers. Well- versed in products, services and consumer trends. Dependable
achiever committed to holding highest ethical standards and maintaining customer trust.
SKILLS * Credit Card Payment Processing « Report Creation
* Report Generation * Verbal and Written Communication
EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE, 04/2022 - 03/2023
KM2 Solutions, Texas City, TX
* Promoted high customer satisfaction by resolving problems with knowledgeable and
friendly service.
* Answered incoming calls and emails, providing frontline customer support or assistance
with product and service transactions.
* Remained calm and professional in stressful circumstances and effectively diffused
tense situations.
EDUCATION AND Corinth High School, Corinth, NY, 09/2017
TRAINING GED
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