Customer Service Bilingual Spanish

Jessica M Fajardo

**** *** **. *

Bradenton FL **207

Phone: 656-***-****

Alt Phone: 941-***-****

***********@*****.***

Objective

Seeking a career with an advancing company that is willing to maximize my abilities.

Abilities

Customer service oriented that can work with a diverse group of people. Flexible and able to work with the company to maximize and enhance the company for the growth of the company. Bilingual Spanish/English

Employment History

01/2015-09/2021 Caregiver Riverview FL and Spring TX

I was the primary caretaker in my family for my Aunt, which the responsibility started here in Florida and it was a family decision to move my Aunt to Texas where my duties continued with my aunt. During that time, I was able to be there for my family and her but always knew I wanted to return to work. I’m ready to do that now.

06/2008-01/2015 Homemaker unemployed

I was able to take some time off work to focus on myself. It was a time that prepared me to take on new challenges. I’m incredibly excited about the opportunities that lie ahead, such as this position

01/2008-06/2008- Residential Assistant and Med Tech Sarasota FL

Accept responsibility for compliance with rules and regulations to provide comfort and wellbeing to the residents. Frequently asked to accept new job assignments, worked well with co-workers and well accepted by the residents of the facility and for the benefit of the organization. Able to recognize the needs of the residents. Effectively and responsibly distributed according to regulations medication to the residents. Ensured all residents were out of bed according to protocol and bathe in a timely manner, in addition to assisting with meals

09/2007-12/2007 Sprint Sarasota FL

Answer inquiries over the phone about our product and obtain information for customers and other interested parties. Provided information regarding billing and researched billing discrepancies. Able to communicate clearly and concisely. Ability to understand computer applications. Seek staff input for decision making if necessary. Display positive responses to negative situations. Fair, cheerful and follows businesslike procedures to accomplish objectives

References furnished upon request

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