ERIN RONDO - LOSACCO
Pendleton, OR *****
ad2nuu@r.postjobfree.com
WORK EXPERIENCE
SHIPPING ASSISTANT
Keystone RV - Pendleton, OR
November 2019 to Present
● Ensuring accuracy of shipping details for completed trailers ready for transport
● Efficiently manage shipping department in absence of Shipping manager, up to a week at a time
● Verify shipping destinations and attach out of state seals to trailers prior to transport
● Enter all trailer data into system and keep communication with all Dealers and Transport drivers F REIGHT C OUNTER
Keystone RV – Pendleton, OR
November 2018 to August 2019
● Check in Freight upon arrival and verify that the correct freight was received
● Go through each pallet meticulously to calculate that the correct number of items were received
● Break down and separate all trash and cardboard into recycling or dumpsters daily H ELPDESK RSS & HPE A GENT / QA A SSISTANT
Cayuse Technologies – Pendleton, OR
May 2016 to November 2018
● Take inbound calls and serve as the first point of contact for customers seeking technical assistance over the phone and through chat services
● Perform remote troubleshooting through diagnostics techniques and pertinent questions
● Enter all data into the companies’ specialized software and create tickets to route to the correct tier if I am unable to resolve the issue
● Pull, listen to and evaluate calls for quality assurance
EDUCATION
HIGH SCHOOL DIPLOMA
PENDLETON HIGH SCHOOL
June 2006
ASSOCIATE'S OF HEALTH INFORMATION MANAGEMENT
BRYAN UNIVERSITY
May 2021
SKILLS
• ICD-10-CM, CPT, HCPCS Level II Coding • Medical Terminology • Microsoft Office • 3M Encoder • HIPPA Regulations • Customer Service • Billing • Data Entry • Office Management • Receptionist • Typing • Freight Processing • Shipping • Account Reconciliation • Drchrono • Adobe Acrobat • Filing