Nilesh Bhatia +919********* ad2nts@r.postjobfree.com

Address – E1/25, Hermes Heritage Phase 2, Shastri Nagar, Pune 411 006, India SUMMARY OF QUALIFICATIONS

• PMP Certified professional with over 19+ years of result-oriented experience

• Strong business acumen and program management skills, with a strong focus on ROI during project executions.

• Broad domain knowledge for strategic project execution.

• Proficient in vendor relations, IT, HR, strategic planning, and more

• Experienced in people management, stakeholder management and skill development

• Proven track record in partnership development and change management

• Committed problem-solver with a proactive approach, excellent communicator PROFESSIONAL EXPERIENCE

iBase-t Ahmedabad, India Aug 2021- Jul 2023

Project Manager-

• Successfully planned and executed numerous IT projects within product development.

• Pioneered innovative compliance and governance initiatives, collaborating with internal and external stakeholders.

• Achieved substantial cost savings of $190,000 in just 20 months by renegotiating the partner lifecycle management framework and optimizing processes.

Clay Color Company Mumbai, India Jul 2019- Jul 2021 Consultant-

• Spearheaded the design and leadership of large-scale software solutions for a new paints manufacturing unit.

• Managed vendor relationships and performed analytics in software and development.

• Successfully implemented Frameworks (dependency injection, transaction management, MVC, security) to enhance software architecture.

• Led the development, testing, and database management of CRM, ERP, billing, taxation, and other critical software solutions.ssssssssssss V8min (Blockchain Development Company headquartered in Zurich) Mumbai, India (Remote) Dec 2017 – Jun 2019 Delivery Head-

• Achieved successful delivery for 8 European customers on Blockchain projects.

• Effectively managed a fully remote team operating across 4 different locations and time zones. Lyncbiz India Mumbai, India Jun 2017 – Nov 2017

Regional Head-

• Collaborated with BFSI and Media clients to tailor solutions to meet their specific business needs and partner network requirements.

• Engaged closely with CXOs to align budgets and prioritize initiatives effectively. Reliance Communication Mumbai, India Feb 2015 – Apr 2017 Deputy General Manager –

• Oversaw Program Management for a portfolio of 50+ in-house developed products, such as SMSC and IN, resulting in revenue exceeding 750+ Cr.

• Strategically managed and planned Quality Assurance activities, encompassing both manual and automated testing for product releases.

• Conducted rigorous reviews of policies, audits, and procedures for our in-house developed network products, ensuring alignment with customer and regulatory compliance requirements.

Lifescapes Multimedia Pvt. Ltd Mumbai, India Oct 2014 – Jan 2015 Deputy General Manager

• Crafted a comprehensive blueprint outlining functional expectations, effectively translating them into enterprise architecture.

• This encompassed various components, including portal, CRM, ERP, and inventory management systems. Wipro Infotech Mumbai, India Sept 2012- Sep 2014

Sr. Solution Architect - Responsible for solution design and support for the GMT customer for the West Indian Subcontinent. Essar Group Mumbai, India Oct 2008 – May 2012

Head Product Development-

• Collaborated within the CIO team to oversee the Non-SAP application portfolio, aligning with critical business requirements.

• Orchestrated a successful product unification initiative, unlocking the utilization of Rs. 800 Cr worth of inventory for Essar Projects. Head Transition-

• Orchestrated a seamless data and system handover, encompassing SAP data, for a Telecom Infrastructure company acquired by American Towers.

Manager BSS

• Pioneered the design and architecture of a new system to manage CAF until provisioning, ensuring TRAI compliance for Loop Telecom, a Greenfield Telco with licenses across all 22 circles in India.

• Realized substantial cost savings of over 6 crore rupees in development expenses.

• Leveraged CLM workflows to enhance cost visibility and streamline budgeting processes. Patni Computer Systems Mumbai, India Dec 2007 – Sep 2008 Project Manager –

• Enhanced the delivery model, elevating SLA achievement from 88% to a commendable 93% OTD, and meeting contractual expectations.

• Remarkably reduced support/change requests by 50% through the strategic addition of functionalities and permanent fixes for critical issues.

• Streamlined operations, saving 26% of daily processing time in a 24/7 environment with minimal downtime.

• Achieved significant cost savings of approximately $5,000 per week for the client, a major fleet service provider in the US (GE), managing a portfolio of over 200,000 vehicles.

LionBridge Technologies Mumbai, India Oct 2005- Dec 2007 Project Leader –

• Successfully implemented a project to establish a 100% offshore execution model utilizing the AAA methodology for a prominent US-based Healthcare Payer, WellPoint.

• Significantly, this client processed over $2 million in payouts every month, making the achievement even more impactful. Mahindra British Telecom Mumbai, India Sep2004- Sept 2005 Sr. Technical Associate –

• Proficiently managed multi-location support for a major US-based Telco, collaborating with teams in both the US and India.

• Accomplished a remarkable 20% reduction in onsite staffing while efficiently addressing heightened business demands.

• Skillfully coordinated and delivered over 10 projects, ensuring timely year-end reporting with seamless stakeholder collaboration. Capgemini Consulting Pvt. Ltd. Mumbai, India Jul 2003- Aug 2004 Consultant –

• Strategically managed the Go-live strategy in collaboration with a major US vehicle manufacturing company, Ford Visteon, for a critical clone migration project aimed at achieving US SEC Compliance.

• Effectively coordinated resources from 7 different locations across various time zones, ensuring successful project execution. Mukand Group Mumbai, India May 2000- Jun 2003

Consultant- Worked on Mainframe related requirements to support the group businesses. EDUCATION, COMPETENCIES, CERTIFICATIONS & AFFILIATIONS PG DBA Finance

Bachelor of Computer Applications

Six Sigma GB Certified

PMP Certified.

Engineering Management IT Solutions People Management

• Strategic Planning and Execution

• Needs Assessment and Analysis

• Agile Organizational Improvements

• Expertise in Business Consultation

• Precision in Roadmap Development

• Exceptional Problem-Solving Abilities

• Transformation of Business Requirements

into IT Solutions

• Business Process Reengineering

• Effective Vendor Process Planning and

Oversight

• Proficient Risk Management and Compliance

• System and Architecture Expertise

• Seamless Integration and Design

• Meticulous Delivery Planning and Execution

• Proactive Monitoring and Diagnostic Skills

• Innovative API Design

• Performance Optimization Proficiency

• Thorough Release Management

• Agile Software Development Mastery

• Strategic Career Development Planning

• Effective Performance Management

Strategies

• Annual Performance Planning Expertise

• Resource Management Proficiency (Hiring,

On boarding, Utilization)

• Comprehensive Review Planning

• Quality Management Excellence

• Strong Interpersonal Skills

.

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