Customer Service Public Areas

Gyaltsen Lama

Queens, NY *****

929-***-****

ad2nr9@r.postjobfree.com

EXPERIENCE

Aman New York New York, NY

Houseman 10/2022-Present

• Assist housekeeping department to ensure all rooms are clean and well-maintained

• Clean and organize all public areas of the hotel, including lobby and hallways

• Restocked supplies

• Assume the post of bell attendant when necessary

• Provided excellent customer service and fulfill special requests Residence Inn by Marriott New York, NY

Houseman 4/2021-10/2022

• Assisted housekeeping department to ensure all rooms and clean and well-maintained

• Cleaned and organized all public areas of the hotel, including lobby and hallways

• Replenished supplies

• Assumed the post of bell attendant when necessary

• Provided excellent customer service and fulfill special requests Wingate Hotel New York, NY

Houseman 7/2019-6/2020

• Assisted housekeeping department to ensure all rooms and clean and well-maintained

• Cleaned and organized all public areas of the hotel, including lobby and hallways

• Assumed the post of bell attendant when necessary

• Provided excellent customer service and fulfill special requests

• Helped bring luggage to guests’ rooms

Safety With Us Brooklyn, NY

Salesman 8/2018-7/2019

• Sold safety merchandise to customers and answered questions about products

• Maintained presentation standards, mopping, sweeping, taking out the trash, and organizing products

• Greeted customers and provided superb customer service SKILLS

Languages: Tibetan, Nepali, Hindi, and English

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