Samuel Akinlotan

Brooklyn, NY *****

ad2npy@r.postjobfree.com

+1-443-***-****

Technologies

MS Office (Word, Excel, Outlook, PowerPoint,); ServiceNow, Remedy, VMware, Operating Systems

MS Windows, Linux

· Built a functioning python project that calculates Body Mass Index and categorizes users based on standards from CDC.

· Built a functioning python project that calculates users’ salary based on pay rate by hours worked.

· Built a functioning python project that can calculate movie ticket prices bases on age of the user and if the movie displays in 3D.

# Built a functioning python project that calculates Body Mass Index and categorizes users based on standards from CDC.

# Built a functioning python project that calculates users’ salary based on pay rate by hours worked.

# Built a functioning python project that can calculate movie ticket prices bases on age of the user and if the movie displays in 3D.

Work Experience

Information Technology Specialist

United States Army - Fort Liberty, NC

October 2020 to October 2023

· Provide technical assistance and support for computer systems, networks, and software applications.

· Install, configure, and troubleshoot computer hardware and software.

· Maintain and update system documentation and inventory records.

· Conduct routine maintenance and ensure security measures are in place.

· Train and assist users in utilizing computer systems and software.

· Collaborate with team members to develop and implement technology solutions.

· Stay current with emerging technologies and recommend system upgrades or improvements. Lead Technical Support Specialist

Helm Services - Baltimore, MD

January 2016 to October 2020

· Maintain and update system documentation and inventory records.

· Providing technical assistance and support to customers, resolving their issues and concerns

· Diagnosing and troubleshooting software Problems

· Maintaining accurate records of customer interactions and solutions provided

· Collaborating with team members to effectively resolve complex technical issues.

· Staying up to date with the latest technology advancements

· Providing excellent customer service and ensuring customer satisfaction Education

MBA in Data analytics & Digital technologies

Loyola University Maryland - Baltimore, MD

August 2023 to Present

Bachelor of Science in Information Technology

University of Maryland

January 2020 to May 2023

Associate of Arts in Computer Science

Community College of Baltimore County

August 2018 to January 2020

Skills

• Operating Systems MS Windows

• VMware

• Linux

• Remedy

• Technologies MS Office (Word, Excel, Outlook, PowerPoint, ); ServiceNow

• Active Directory

• Software Troubleshooting

• Network Administration

• Network Support

• Technical Support

• Help Desk

• Computer Networking

• Computer Hardware

• LAN

• DHCP

• DNS

• Python

Certifications and Licenses

CompTIA Security+

Driver's License

Secret Clearance

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