Jahura Akhter (US Citizen)

**** ****** *****, *******, ** 30024

Phone: 404-***-****, Email: ad2nmf@r.postjobfree.com

OBJECTIVE

Looking for a SQA tester/analyst position where I can utilize my software testing skills and experiences.

Professional Summary:

5+ years of experience in information technology with specialization in software testing throughout the full SDLC in agile/scrum and waterfall.

Experienced testing in airline reservation system, and ecommarce (publix supermarket, inc.) applications.

Strong experienced to Review and analyzes product requirements, functional specs, UI design, use cases and other documents.

Solid knowledge about developing test cases using business requirement, user stories, and functional specification.

Experienced on using Quality Center and Microsoft Test Manager for writing and executing manual/automation test cases/scripts, and reporting & tracking defects.

Strong ability to write, read, and debugs SQL queries for SQL Server and Oracle DB system.

Expertise on backend testing in SQL Server and Oracle DB system for web based and windows applications.

Experienced on Web Service testing in SoapUI application. Testing experience with RESTful API in SoapUI.

Excellent verbal and written communication skills. Strong self-starter and independent worker.

Participated daily standup, sprint planning, user story estimation, group review, walk through and other kind of meetings.

Conducted black box, system, integration, functional, regression, different reports, smoke and UAT testing.

Technical Skills

Testing and Defect tracking tools

Microsoft Test Manager and Quality Center

OS/Platforms:

Windows 10, Windows Server 2016, Windows Server 2019, Visual Studio, Unix, windows commands

Databases:

Oracle (12c, 18c), MS SQL Server 2016, MS SQL Server 2019

Utilities/others

SQL Server Management Studio, Oracle SQL Developer, PuTTY, SQL Query, Unix and windows commands

Formatting

Word, Excel, paint, PowerPoint, and Notepad++

Work and accomplishment history:

Client : Publix Super Market, Inc., Lakeland, FL

Role : SQA Test Analyst (July 2018 to Present)

Publix is the largest employee own grocery chain in the United States. Publix owns and operates 1271 retail locations across the Southern U.S. States. According to Fortune magazine, it is one of Best Company.

Application: Publix.com (an ecommerce and informational website)

Publix.com is an e-commerce and informational website for Publix grocery chain stores. This site offer option to explore products sold by their stores, customer can order product online using this site and pick that from store, people can join to the Publix’s various saving and other program through this site, like Publix Baby Club, Community Programs and more. The application is developed in Visual Studio, .Net, C#, and MS SQL Server.

Responsibilities and achievements:

Involved in full software development life cycle activities with agile and scrum, developing test strategy, test cases, and have run them in Microsoft Test Manager.

Reviewing and analyzing business & functional requirements, workflow chart and data mapping document throughout the software development life cycle (SDLC) with agile approach.

Conducted integration, system, functional, regression, and smoke, acceptance test.

Performed extensive testing on Publix.com various features, online ordering system, and different programs in Publix.com.

Identified defects, retested defects using defect Tracking and reporting Tool Microsoft TFS and Test Manager during various phases of testing.

Performed data validation testing by running SQL queries against MS SQL Server DB using SQL Server Management Studio

Performed Web Service API testing using SoapUI.

Participated team daily stand-up meeting, walk through, sprint planning, user story review, and user story estimation meeting.

Created documentation on test case execution, defect reporting, defect tracking and application various processes.

Environment: Microsoft Edge, Google Chrome, MS Office, SoapUI, MS SQL Server, SQL Server Management Studio, and Windows 10 operating system.

Client : MetLife - Alpharetta, GA

Role : SQA Tester (November 2016 to June 2018)

MetLife is a leading global provider of insurance, annuities, and employee benefit programs. This company serves 90 million customers worldwide including major market here in USA. MetLife is one of the best homeowner’s insurance providers in the USA.

Application: Insurance quoting and policy management software. Using this mydirect insurance quoting software, people can get an insurance quote for auto insurance or home insurance. Whoever becomes a policy owner, they can manage their policy using this software as well.

Analyzed Business Requirements and Functional Specifications and developed test cases.

Executed test cases through the integration and the regression environments.

Executed manual test scripts and tracked and logged the defects using Quality Center.

Actively involved in GUI, functional, integration, system, and regression testing.

Track issues and work with project managers and developers to resolve.

Documented and communicated test results to the Team Lead.

Created test case execution and bug reporting log documentations in Microsoft Excel spreadsheet layout.

Provided weekly project condition to the project managers and the testing managers.

Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.

●Participating in Weekly status meetings.

Environment: Microsoft Edge, Google Chrome, Windows - 10, Oracle, SQL Server, Quality Center, UNIX, Word, Excel, Power Point.

Education:

Bachelor of Science in Information Technology (BSIT)

University of Dhaka, Dhaka, Bangladesh

Contact this candidate