MARC LAVENDER
480-***-**** ● ********.****@*****.***
OBJECTIVE
To obtain a full-time position in any of the following areas: business development, sales, business management, logistics, mortgage/finance, or logistics/process management.
EDUCATION
2000-2002 University of Arkansas Fayetteville, AR
Masters of Arts in Teaching, MAT
Business Education, Vocational Education
4.0 GPA
1989-1994 University of Arkansas Fayetteville, AR
Bachelor of Science Business Administration
Major—Marketing Management
EXPERIENCE
2023-Present UPS Tempe, AZ
Hub Operations Supervisor
Manage a rotating group of 6 to 14 employees to ensure efficient and accurate parcel loads of 4 to 8 trailers
Responsible for training employees to be efficient and safe in their roles
Responsible for ongoing evaluations of employee performance and safety compliance
Responsible for accessing demands and positioning personnel to achieve the best efficiency
2022-2023 Insight Global Phoenix, AZ
Contracted to the Following Organizations
Maricopa County Health Department Post-Covid Support Staff
PayPal Financial Operations Analyst
2021-2023 Nexa Mortgage/Groves Capital Mesa, AZ
Self-Employed Mortgage Loan Officer/Loan Processor
Responsible for reviewing, authorizing, and recommending loans for approval
Responsible for communicating with borrowers regarding documentation being requested by lenders
Negotiating with Underwriters to get loans approved, and/or streamlining the process
Interfacing with multiple lender’s systems to get loans registered and communicating on behalf of the borrower
Coordinating closings with Title, the Borrower and the Lender to help insure a smooth transition
2020-2021 Crest Mortgage Scottsdale, AZ
Mortgage Loan Officer
2008-2019 University of Phoenix Phoenix, AZ
Enrollment Counselor Education Division
Numerous awards for performance over tenure
Consistent top-tier performer
Communicate daily with potential students addressing their interests and concerns
Probed and overcame objections to advise potential students on admissions and degree completion requirements, as well as enroll them in a variety of degree programs
Successful in surpassing monthly and review period goals by staying focused on a daily basis
Enhanced ongoing relationships built on trust to develop referrals
Exercise multitasking skills with the utmost professionalism in both written and verbal communication
2018 City Council Candidate, District 3 Mesa, AZ
“Responsible Government Works for Everyone”
Received 907 votes
Campaign was endorsed by the Mesa Police Association
SUMMARY OF QUALIFICATIONS
Previously Licensed Loan Officer in CA and AZ--NMLS# 1877793
Licensed in Health, Life and Disability Insurance--NPN# 7472315
Extensive experience working with multiple CRM platforms
Extensive Sales Experience 15+ years
5+ years’ Management Experience
Previously licensed to teach in Both Arkansas and Arizona
Current AZ Fingerprint Clearance Card #IVPP323567
REFERENCES
Jean Kennedy RN School Nurse, Former Supervisor 480-***-****
Brad Reed Insurance Broker, Former NHL/WHA Hockey Player 480-***-****
Al Reyes Owner, Laurance Paper Company, Former Supervisor 602-***-****