DEAN WAGNER

Hemet, CA *****

Phone: 951-***-****

Email: ad2nkd@r.postjobfree.com

Professional Summary

·Strong background in a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, and integra4tion

·Leveraging in-depth technical, electro-mechanical knowledge, and as well as hardware development

·Goal-oriented self-starter, dependable problem solver, outstanding interpersonal skills, multi-tasking ability, flexibility, and proven accomplishments in developing and improving team efficiencies

·Excellent customer service and support

·10+ years with computer software usage; Word, Visio, and Excel

·10+ years with PC Based Hardware and Operating Systems

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Professional Experience

A Cut and Above Services LLC - Palm Springs, CA (November 2021 - August 2023)

Production Technician

·Developing documentation and implementing standards procedures

·Troubleshooting equipment and processing problems that related to products quality or improving efficiencies

·Identified and debugged problems in processes, products, equipment and work for solution

·Performed tasks assign to operation as per master task list

·Recommending and improving manufacturing processes for cost reduction, quality improvement and efficiency

Self-Employed - Temecula, CA (July 2016 - November 2021)

Independent Distributor

·Used social media in marketing campaigns

·Provided excellent customer service and followed up with potential clients

·Conducted market research and attended events, workshops, and trained sessions

·Educated and trained new representatives

Provident Royalties, LLC – Dallas, TX (November 2009 – July 2016

Software Developer

Designed and developed Client / Server Windows Form and Web Form using C#, ASP.Net XML, and SQL Server with full Software Development Life Cycle

Supported, maintained, and implemented internal web application from front-end to back end using C#, ASP.net and SQL Server

Environment: Tools used: Visual Studio 2005 (C# and VB.NET), CSS, XML, IIS 6.0, SQL Server 2005, Triggers, Stored Procedures, FoxPro Database, Crystal Report 10Windows Vista, Windows Server 2003/2008

General Electric – Plano, TX (May 2004 – November 2009)

Software Developer

·Developed new accounting and billing system software application on Client/Server Windows Form using Visual Basic 6, SQL Server 2000, Stored Procedures

·Software Development Life Cycle, developed web application for internal usage using ASP.NET, XML, SQL 2005 in Web forms

·Coded, tested, analyzed, and comprehended software requirements, specifications, and design

Environment: Visual Basic 6, Crystal Report 10, C#, XML, SQL Server, CSS, IIS 6.0, SQL Server 2000 and 2005.Windows XP, Windows Server 2003, Stored Procedures

Dallas Semiconductor – Dallas, TX (January 1997 - February 2004)

Production Technician

·Maintained processing, production, and inspection information and reports

·Inspected materials, components, or products for surface defects and measured circuitry using electronic test equipment such as pH

·Supported field personnel and engineering staff in production data management

·Supported data management and technical evaluation efforts of team

Education

B.S. - Electronics Engineering Technology (1998)

DeVry University – Irving, TX

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