Susan Lourenco

ad2ngt@r.postjobfree.com

401-***-****

Barrington, RI 02806

Summary

Conducted data entry for over 5 years, including proofreading, accuracy, and speed.

Skills

Word Processing, Organizational Skills, Communication Skills, Data Entry, English, 10 Key Calculator, Microsoft Office

Experience

Data Enty

Gem Plumbing Providence, RI 2003-2004

Helped implement new computer software.

Data Entry Clerk

Oracle Lens • Cranston, RI 01/2001 -06/2002

Filed invoices, customer orders, shipping information and other documents in the office.

Upheld the highest standards of cleanliness and staff conduct and reduced complaints.

Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards.

Collections

Home Loan and Investment Bank • Warwick, RI 01/2000 - 01/2001

Reviewed, updated, and corrected customer information.

Re-entered data into the database

Managed customer inquiries, answered questions, and resolved problems in a timely manner.

Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.

Collections for past mortgage payments.

Accounts Receivable Representative

NAJO Emergency Products • Providence, RI 03/1999 - 10/1999

Short employment due to NAJO acquired by an out of state company.

Maintained accuracy of filing and processing documentation.

Gave consistent and friendly service that resulted in greater customer retention.

Resolved customer inquiries and complaints.

Contact this candidate