Front Desk Customer Service
Resume:
DEV MEHTA
DEV BHAVESH MEHTA
Wakefield, VA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Desk Manager.
QUALITY INN CENTRAL. - Richmond, VA
September 2022 to Present
- HAMPTON INN BY HILTON.
4 Hospital Dr
APRIL-2020 - DEC 2020
WAS A NIGHT AUDITOR FOE A YEAR.IT WAS A GOOD EXPERIENCE Working with Hampton Team.
RODEWAY INN - 1500 STERLING STREET Altoona
March 2021 to December 2021
PRETTY MUCH STARTED AS A LAUNDRY PERSON,AFTER FEW
MONTHS THEY PUT ME ON FRONT DESK.
Skills
• Front Office / Lead
Receptionist
Efficiently handled
scheduling
• travel
arrangements
• logistics for
events
• business reports /
documentation
• customer
service
• greeting customers
• mail distribution
• answering
phones
• and other tasks for
senior executives and
managers.
HINDI
• GUJARATI
• RUSSIAN
• SPANISH
• ENGLISH
• MARATHI
• Multilingual
• Technical Support
• Team Management
• Computer Networking
• Microsoft Windows
Assessments
Retail customer service — Completed
September 2022
Responding to customer situations in a retail setting Full results: Completed
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Completed
May 2023
Responding to customer situations with sensitivity Full results: Completed
Front desk agent (hotel) — Proficient
May 2023
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Work style: Reliability — Completed
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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