Daniel McElhaugh

***** ** ***** **. ******, WA **055 267-***-**** ad2nc1@r.postjobfree.com

Objective

● A highly motivated IT Professional seeking to fill a position where I can expand the 7+ years of experience in designing, developing and supporting applications in the .NET framework, or utilizing excellent troubleshooting skills and analytical skills to manage a professional IT environment.

Technical Proficiencies

● SQL, XML, C#, .NET, SSMS, T-SQL, WebEx, LogMeIn, TFS, TortoiseSVN, Atlassian JIRA, TeamViewer, Wordpress, Canvas LMS, Jamf, M365, MS Active Directory Professional Experience

IT Specialist Northwest Carpenters Institute Nov 2022 - July 2023

● Primary contact for IT related issues throughout the four training centers in the Puget Sound, including taking calls and addressing tickets from internal staff

● Created and maintained users in MS Active Directory and M365 and managing domain access for all users

● Utilized Jamf to manage and update our 500+ devices that students use on a daily basis

● Utilized TeamViewer to remotely troubleshoot issues from staff at distant training centers

● Point of contact for our developer of feature requests and troubleshooting issues with our in-house software

● Designed, created and maintained web pages for our website through WordPress

● Managed virtual and physical servers at our different training centers, performing routine maintenance and patches

● Advised and consulted about future purchases and budgets for the IT department

● Created and maintained weekly classes though our LMS Canvas and managed student access to those classes

Software Engineer KLDiscovery July 2021 - Sept. 2022

● Designed, created and maintained multiple plug-in applications for the eDiscovery platform Relativity in the C# languages

● Designed, created and maintained multiple in-house tools used for data searching and data exporting in the C# language

● Utilized yaml pipelines to deploy applications across several environments worldwide

● Designed, created and maintained SQL tables and stored procedures across multiple environments

Software Developer Fieldprint Inc. Oct. 2013 - June 2020

● Designed, created and maintained stored procedures, tables, and related triggers across multiple environments through SSMS and T-SQL

● Designed, created and maintained C# code for several software applications including form based, service based, and web based applications

● Utilized TFS to track, review, and maintain code bases for all applications that are developed

● Managed and troubleshot issues across several software platforms through an internal ticketing system

● Performed routine maintenance and patching dozens of servers in multiple data-centers

● Preformed remote troubleshooting to remote field workstations by use of WebEx and LogMeIn

● Assisted with the imaging and preparing Windows 10 upgrades for the 1,200 workstation nationwide network

Education

B.S. of Sciences Aug. 2012 The Pennsylvania State University

● Major: Information Sciences and Technology

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