Marla Boles
Senior Loan Processor - American Finance Corporation
Brighton, CO 80601
ad2nbs@r.postjobfree.com
Seeking a position in a dynamic, goal driven company where my skills and experience that can be utilized, challenged and enhanced. I recently moved to Texas due to my daughters health. I'm originally from Colorado. Wanting to move around family
#readytowork
Work Experience
Senior Loan Processor
Imortgage-Loan Depot - Scottsdale, AZ
May 2009 to Present
Diligent and detail-oriented - thorough in gathering borrower information, verifying loan documentation and reviewing files from origination to closing
• Comprehensive knowledge of CONV, FHA, VA, BOND, DPA, for both builder and retail loans.
• Provided expedient service that is an intricate key to consistently high customer satisfaction.
• Accumulate and validate appropriate credit and financial docs in accordance with regulatory and company guidelines.
• Order VOE's
• Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth and efficient closings.
• Worked effectively with insurance companies to ensure proper coverage for the homeowner and company.
• Always ensuring timely closing.
Senior Loan Processor
CTX Mortgage - Scottsdale, AZ
October 2004 to May 2009
• Responsible for upfront loan approvals for underwritten loans.
• Processed CONV, FHA and VA loans.
• Accumulate appropriate credit and financial docs in accordance with regulatory and company guidelines.
• Order VOE's; income: assets and rent.
• Clear prior to docs, prior to funding and at closing conditions.
• Effectively manage a pipeline of 200+ loans.
• 100% JD Powers for customer service scores.
• Check and approve Pre-audit HUD-1 settlement statements.
• Order prelim, insurance, flood certs, MI commitment and down payment assistance.
• Coordinate with borrower, seller and Title companies to ensure timely closing.
• Assist loan officers and other processors with underwriting and product guidelines. Senior Loan Processor
JP Morgan Chase - Tempe, AZ
June 2003 to October 2004
• Lead of 8 processors and 4 sales support reps.
• Maintained a pipeline for 5 loan officers.
• Processed underwritten CONV, FHA and VA loans.
• Communicate with customers, staff, realtors, brokers, title companies, credit bureau and appraisers to obtain any missing or invalid information and to resolve issues that may arise.
• Provide quality customer service and satisfaction.
• Coordinate with closings.
Education
diploma
Shadow Mountain High School in Phoenix AZ
1979
Skills
• confident (Less than 1 year)
• excellent computer skills (Less than 1 year)
• team player (Less than 1 year)
• time management (Less than 1 year)
• Loan Officer Experience
• Underwriting
• Loan Origination
• Fair Housing Regulations
• Banking
• Sales Support
• Credit Analysis
• Loan processing
Additional Information
Skills
Looking for work in Midland/Odessa Texas area. Moving to the area. Strong work ethic, time management, excellent computer skills, detailed oriented, confident, self-motivated, able to work under pressure and provide accuracy. Strong listening and learning skills, team player organized, multi- tasker, meticulous performer, positive attitude. Ability to handle sensitive, confidential and interpersonal matters adequately. Effective communication, written, oral and through presentation and email.