MICHAEL WOODROW ZAROS

**** ********* **** ****** *****: 904-***-****

Jacksonville, FL 32223 Email: ad2naw@r.postjobfree.com

SUMMARY

Possess 20+ years of an IT Enterprise Solution Provider and 10 years of IT management, quality assurance, software planning, problem-solving, and custom application development experience to achieve corporate goals.

Leadership

Implemented a Full Agile Software Development Life Cycle (SDLC), developer workflows, and supporting tools

Leading complex program/projects involving planning, coordinating, and controlling risk, leveraging standard practices and processes

Implementing new technology, solutions, and methods to improve business processes, efficiency, effectiveness and value delivered to customers.

Leading and managing the work of development teams to ensure that specific phases of the project are completed on time and within budget from inception to completion

Ability to communicate ideas and information in a manner that is clear and concise for varied audiences

Ability to provide technical leadership and lead the development of the design of the overall system

Ability to provide technical leadership in data gathering, BI architecture, BI development, and BI reporting interfaces(Power BI, SSRS, SQL Stored Procedures, SQL Views, Native Reporting Modules)

Ability to provide technical leadership in ETL Integration architecture and development(EDI,Flat File,XML,API)

Designed solutions for high availability and disaster recovery.

Recommend alternatives for how to migrate the application portfolio to best align with business needs and to optimize maintainability and performance

Led process improvement initiatives

Facilitated the identification and mitigation of project risks and issues.

Facilitated Scrum master ceremonies of Sprint Planning, daily Stand-ups, sprint reviews, and retrospectives.

Lead cross-functional critical analysis groups for problem-solving

Procurement and management of offshore resources

Provide coaching to mid-level and internship developers

Facilitate war room sessions for critical problem solving

Facilitate root cause analysis sessions

Analytical Skills

Effectively research and gather data for direction, troubleshooting and problem solving

Analyze data to detect patterns for troubleshooting and mitigate issues

Identify problems early through behavior analysis

Efficient problem solving through critical analysis and a rational deduction

Analyze processes for continual process improvement

Ability to see a problem from a different vantage point

Communication Skills

Communicate problems, solutions, and root cause to different audiences

Facilitate one on ones with direct reports

Provide evaluations to direct reports for performance and career planning

Create and communicate corrective actions plans

Communicate formal company technology and IT Stack

Establish developer meetings to listen to concerns and feedback

Set up a communication process for international resources

Establish project and SDLC (JIRA/Confluence/Bamboo) tools to ensure clear communication and adherence to process

Setup production alerting mechanisms to communicate errors and threshold warnings to internal and external stakeholders and first responders

Ability facilitate communication to resolve employee conflicts

BI Experience

Co-led inventory value reduction initiatives to lower costs for clients

I conducted white-board and hands-on classroom training for groups ranging from 1 to 30 in client report writing(Logi Analytics,Power BI).

Conducted quantitative analyses on available metrics and briefed senior leadership, enabling them to have the data to show the usefulness of the company products.

Administered and developed client dashboards, client report writing interface in Logi Analytics and Power BI.

Created and administered BI database schema utilizing database views(Friendly names).

Created custom client reports in Power BI and Logi Analytics.

Work History

Freelance Architect/CTO Consultant

August 2020 to Present

Created architecture plans for several startups. Plans included AWS architecture plans for enterprise and e-commerce applications and sites.

Architecture included:

An AWS ECS environment for hosting individual windows containers for each client.

An AWS ECS cluster be built for each environment, Dev, QA, and production.

AWS Fargate be used to build the clusters and utilize serverless compute for containers.

The production containers to be duplicated for load balancing and fail over.

Each client environment will at least have a separate container fully load balanced and zoned for fail over.

A decoupled user service(Amazon Cognito).

Meets regulatory compliance(PCI/HIPAA).

Develop the product’s vision and translating it into actionable goals

Develop the organization’s IT vision and translating it into actionable goals

Direct the sourcing and implementation of new software and hardware

Formulate and implementing business continuity and disaster recovery plans

Coordinate IT activities to ensure the availability of network services and data

Identify future challenges in the IT and product landscape and develop mitigation strategies

Oversee departmental budgeting and forecasting within the organization

Direct IT staff recruitment and directly supervise employees

Identify security vulnerabilities and eliminating them with strategic solutions

Identify and recommending new technology solutions

Medical Tracking Solutions, Jacksonville Beach, FL

Technology Lead/Director/VP of Technology

August 2013 to July 2020

MTS is a software company that provides software to medical device companies to track their devices.

MTS develops iTraycer, which is proprietary software that enables case scheduling and advanced medical device inventory tracking, ordering, and replenishment through a robust combination of a mobile app and web-based platform

Built teams, development and quality process initiatives.

Led Agile/Scrum initiatives for development.

Brought in experts in quality, development and project management to lead focus groups

Led/Managed applications, training, systems maintenance and recovery, back-up, security, new system implementations and interfaces

Led implantation team to integrate internal client systems to MTS applications utilizing Talend, SQL Server 2016+, REST API’s and cloud implementations.

Procured resources to support lead technician on projects and implementation plan

Train and mentor Junior and intern team members

Led strategic planning discussions with technical and non-technical partners

Implement data gathering solution for BI Reporting to internal and external clients

Established new client data integration processes and procedures

Utilized Amazon Serverless Technologies

oAWS Lambda

oAWS S3

oAmazon DynamoDB

oAmazon API Gateway

Instituted HIPAA compliance requirements for the company..

Accomplishments:

• Created and Executed strategic vision for IT department of MTS

• Cut IT expenses by 70% through implementation into Amazon AWS

• Led IT department of 10 employees including offshore resources

• Led annual process improvement initiatives

• Led BI initiatives for MTS to a cloud BI solution.

Led architecture initiatives to Amazon Serverless Technologies.

Medical Tracking Solutions

Technology Lead/Lead Developer

August 2010 to 2013

MTS is a software company that provides software to medical device companies to track their devices.

MTS develops iTraycer, which is proprietary software that enables case scheduling and advanced medical device inventory tracking, ordering, and replenishment through a robust combination of a mobile app and web-based platform

Integral part of the initial startup of the firm. Created a medical device tracking and inventory management system to assist manufacturers and distributors to keep track of inventory. Using our system, they were able to generate audit logging of every device and all the parts, maintain status levels, reporting, and FDA recalls. I created a service layer API that is used by the iPhone App to talk to the database through the business objects. Geolocation, pinning, and part and tray usage came from the iPhone App by the sales reps.

I also created manufacturing software that is used on the line to scan in used trays coming in for cleaning, sterilization, and part replenishment each part of the line assigned a different status. The software also provides a loaner interface, package slips and shipping. Stryker Spine, our biggest client used this software to automate their $900 million in inventory manufacturing process.

Assist Business partners in resolving IT issues and facilitate working with other IT teams.

Conduct interviews with Sales and Marketing teams to facilitate requirement gathering, process analysis and application design.

Architect, scope, develop, and write functional specs (and other required documents) for software development.

Work with the business to assist in setting strategies, requirements, and solutions for clients to integrate into our systems.

Wrote Telerik AJAX User controls each implementing script managers and update panels with corresponding event handlers for quick user interface implementation.

Create .Net Web Service interface to the back-end transaction system.

Create .Net web interfaces to the back end transactional system (.Net Class Library).

Develop WCF/RESTFul Service and services data service integrated in UI.

Architected and developed a whole transaction log process using database triggers and T-SQL in SQL Server 2008 that way any changes made to the database are logged.

Architected and developed a whole status change log process using database triggers and T-SQL in SQL Server 2008.

Made all decisions on technical direction, technical solutions.

Made all decisions on infrastructure, vendors, and 3rd party tools.

Led/Managed all HIPPA compliance initiatives.

Development languages, tools and platforms include Visual Studio 2008-2017, AJAX,WinForms, VSS, TFS, ASP.NET 3.5-4.6, MVC, MVP, WPF, lambda expressions, VB 6,VB.net, C#, XML, XSLT, WCF, Web Services, SOAP, RESTful API, OO Principles, Agile development, SQL Server 2008-2016, T-SQL, PL/SQL, AJAX Toolkit, Telerik ToolKit,JIRA/Confluence,Git,GitHub,Bamboo

FSV Payment Systems, Jacksonville, FL

Sr. Software Engineer

February 2008 to August 2010

Assist Business partners in resolving IT issues and facilitate working with other IT teams.

Conduct interviews with Sales and Marketing teams to facilitate requirement gathering, process analysis and application design.

Architect, scope, develop, and write functional specs (and other required documents) for software development.

Architected and developed a Western Union money transfer interface for customers to load money on their card.

Architected and developed a card inventory management system to manage client’s card inventory (AJAX UI).

Assisted in architecture and development of a check writing system against the balance of customer card balance (AJAX UI).

Assisted in architecture and development of a savings account system (AJAX UI).

Work with the business to assist in setting strategies, requirements, and solutions for clients to integrate into our systems.

Wrote AJAX User controls each implementing script managers and update panels with corresponding event handlers for quick user interface implementation.

Create .Net Web Service interface to the back-end transaction system.

Custom bank and card printing flat file specs conversion to XML.

.Net Web Service file polling and batch processing.

Create .Net web interfaces to the back end transactional system (.Net Class Library).

Assisted in conforming all applications and databases to PCI compliance.

Develop internal WinForm interface for card management and reporting.

Develop WCF Service and services data service integrated in UI.

Development languages, tools and platforms include Visual Studio .NET 2005, Visual Studio 2008, AJAX 3.5,WinForms, VSS, TFS, ASP.NET 2.0, ASP.NET 3.5, WPF, VB 6,VB.net, C#, XML, XSLT, WCF, Web Services, COM/DCOM, SOAP, OO Principles in C#, Unix C++, Unix Shell Scripting, T-SQL, PL/SQL, AJAX Toolkit.

BlackRadar Corporation, Jacksonville, FL

CoOwner/Sr. Vice President – Sales/Marketing/Sr. Developer

October 2008 to October 2009

Sales and Marketing Tasks

Integrated sales and marketing plans.

Brand awareness implementation.

Established strong image for company.

Client needs fulfillment.

Product line development.

Prototype Web Pages and Logos.

IT Tasks

Work with the business to assist in setting strategies, requirements, and solutions for clients to integrate into our systems.

Assist Business partners in resolving IT issues and facilitate working with other IT teams.

Conduct interviews and facilitate requirements gathering, process analysis and application design sessions with individuals from the business and IT

Develop Scope, Functional Specs (and other required documents) for software development

Develop detailed specifications and estimates in accordance with business requirements

Develop test plans, test design specs and test cases to match business requirements and thoroughly test software to ensure proper operation.

Develop and track projects, enhancements and fixes to business applications.

Document all problems and support issues, and work with developers, testers and end users to resolve them.

Assist with migrations, standards and administration as needed.

Development languages, tools and platforms include Visual Studio .NET 2005 Visual Studio 2008, AJAX 3.5,WinForms, VSS, TFS, ASP.NET 2.0, ASP.NET 3.5, WPF, VB 6,VB.net, C#, XML, XSLT, WCF, Web Services, COM/DCOM, SOAP, OO Principles in C#, Unix C++, T-SQL, PL/SQL, AJAX Toolkit.

Nelnet, Jacksonville, FL

Sr. Software Engineer

May 2007 to January 2008

Hired on as an employee, I was responsible for maintaining, servicing, and enhancing new student loan interface in Nelnet’s student loan origination system(www.nelnet.net) written in ASP.NET and C# utilizing SOAP. My responsibilities included:

Support and debug .NET multi-serviced loan processing system.

Partner with the business to assist in setting strategies, developing requirements and researching and proposing solutions.

Conduct interviews and facilitate requirements gathering, process analysis and application design sessions with Sales and Marketing teams.

Develop Scope, Functional Specs (and other required documents) for software development

Develop detailed specifications and estimates in accordance with business requirements

Develop test plans, test design specs and test cases to match business requirements and thoroughly test software to ensure proper operation.

Develop and track projects, enhancements and fixes to business applications.

Document all problems and support issues, and work with developers, testers and end users to resolve them.

Assist with migrations, standards and administration as needed.

Assist Business partners in resolving IT issues and facilitate working with other IT teams.

Custom Equifax and loan information flat file specs to XML.

.Net Web Service file polling and batch processing.

SOA interface development.

Development tools and platforms include Visual Studio .NET 2005,TFS, ASP.NET,, C#, VB.NET, XML, TFS,XSLT, SOA, WCF, Web Services, SOAP, OO Principles in C#, JavaScript, IIS 5/6, SQL Server 2005, T-SQL MS Access QBE

Sr. Consultant

April 2006 to May 2007

Responsible for maintaining, servicing, and enhancing the private loan interface in Nelnet’s student loan origination system(www.nelnet.net) written in classic ASP, VB, VB.NET, ASP.NET and C#. I replaced senior developer who was transferred temporarily to work on another product. My responsibilities include:

Support and debug .NET multi-layered loan processing system.

Partner with the business to assist in setting strategies, developing requirements and researching and proposing solutions.

Conduct interviews and facilitate requirements gathering, process analysis and application design sessions with individuals from the business and IT.

Develop Scope, Functional Specs (and other required documents) for software development

Develop detailed specifications and estimates in accordance with business requirements

Develop test plans, test design specs and test cases to match business requirements and thoroughly test software to ensure proper operation.

Develop and track projects, enhancements and fixes to business applications.

Document all problems and support issues, and work with developers, testers and end users to resolve them.

Assist with migrations, standards and administration as needed.

Assist Business partners in resolving IT issues and facilitate working with other IT teams.

Custom Equifax and loan information flat file specs to XML.

.Net Web Service file polling and batch processing.

Development tools and platforms include Visual Studio .NET 2003, Visual Source Safe, VB 6.0, ASP, ASP.NET, VB, VB.NET, C#, XML, XSLT, Web Services,SOAP, OO Principles in C#, JavaScript, IIS 5/6, SQL Server, T-SQL.

Baywood Technologies, Jacksonville, FL

Sr. Consultant – ACT

January 2006 to March 2006

This was a three-month project to architect a wood procurement system written in WinForms to an ASP.NET web interface using Infragistics controls. Tasks included:

Responsible for architecting all object-oriented, database, and interfaces within three-tiered environment.

Implemented OOAD principles via Rational Unified Process and UML

Drafted and implemented functional/system requirements and test plans.

Train and demonstrate to developers how to incorporate Infragistics controls to the user interface.

Conduct interviews and facilitate requirements gathering, process analysis and application design sessions with individuals from the business and IT.

Assist with migrations, standards and administration as needed.

Converted several Powerbuilder 7 applications to .NET.

Development tools and platforms included Visual Studio .NET 2003, Visual Source Safe, VB 6.0, ASP, ASP.NET, VB.NET, C#, OOP, VBScript, JavaScript, IIS 5/6, SQL Server, T-SQL, Infragistic controls.

Vistakon, Jacksonville, FL

Sr. Consultant

October 2003 to December 2005

I utilized Visual Basic, VB .NET, C#, ASP .NET, Oracle, and ASP. Development tools and platforms included Visual Studio .NET 2003, Visual Source Safe, VB 6.0, VC++ 6.0, ASP, OOP, XML, VBScript, JavaScript, IIS 5/6, MTS, COM/COM+, Oracle Stored Procedures, PL/Sql, SQL Server, T-SQL.

Responsible for maintaining in-house developed real time manufacturing software for all product lines. Systems were written in Visual Basic 6.0 utilizing user controls, COM, MTS, ASP, n-tier Architecture, VBScript, Jscript, Windows Services in VC++.

Investigate and salvage product data that didn’t make it into the database for various reasons. If the data is successfully salvaged, the product can be shipped otherwise destroyed. Utilized TOAD, Oracle PL/SQL, T-SQL.

Rearchitected systems from VB to VB.NET, and wrote new interfaces for new product lines. Enhanced interfaces to include more data capturing and/or ease of use. IIS 6, VB.NET, C#, Visual Studio 2003, ASP.NET, ADO.NET,Oracle, SQL Server, T-SQL.

Assisted with a Biometrics security system utilizing Infragistics controls and client programming and event handling in javascript.

oWinForms

oDataGrids

oWeb Services

oWebFoms

oData binding with DataReader/DataAdapter

oInterfaces

oBusiness Objects

oCOM components

oSerialization

oOOP/OOA (Inheritance, Abstraction, Encapsulation)

Migrated all applications (Web and standalone) both in-house and vendor related that was running on NT 4.0 servers to 2000 servers and .NET.IIS 6, Utilized VC++, COM/COM+, VB.

Custom flat file polling, flat file conversion of OEE manufacturing data to XML/XSLT.

Since Vistakon is constantly audited by the FDA, a highly structured documentation process is in place for all development.

Each developer is responsible for drafting and implementing functional/system requirements and test plans.

The specs explained workflow, objects, procedures, and functions used in development.

Computer Aide Inc., Miami Lakes, FL

Sr. Consultant

November 2002 to May 2003

Worked at the client site of Cordis (Johnson & Johnson company).

Wrote several middleware interfaces (Payroll, Expense Reporting) using webMethods Enterprise Integrator.

The interfaces required interfacing to JD Edwards’ general ledger system using Oracle and JDBC Adapters. The input ranged from publishing to a canonical to polling for a delimited text file. Custom JAVA coding was required for data handling and manipulation.

Recommended and utilized Visual Basic 6.0 to solve minor issues that JD Edwards or webMethods could not support efficiently.

Wrote a Visual Basic program to interface, using ADO, with a LDAP server for reporting and data extracting.

Wrote a user-friendly Unix client utility in Visual Basic to easily transfer files from Unix to NT file servers

Since Cordis is constantly audited by the FDA, a highly structured documentation process is in place for all development.

Each developer is responsible for a SRS (System Requirements Specification), which is based on a URS(User Requirements Specification), which identifies and explains workflow and all objects, procedures, and functions in the application, report, or module.

DERM (Department of Environmental Resource Management), Miami, FL

Sr. Consultant

April 2000 to October 2002

Wrote many scalable Visual Basic applications for different departments.

Utilized MS Access, QBE, VB.NET Framework, WINFORMS, ADO.NET, DCOM, ADO, OOD, Oracle, PL/SQL, SQL Server, Collections, and Business Objects.

Maintained their MS Access database and interfaces.

Lead a team to convert their main frame C++ (VAX/VMS) accounts receivable system to n-tier technology eventually going to e-commerce with an Oracle back end. Object and database modeling was architected by Erwin and Rational Rose.

Debugged/fixed accounts receivable system and supporting DCL batches.

Feedback Technologies, Miami, FL

Sr. Consultant

July 1996 to June 2000

Lead a team to convert a resident and staff information/scheduling system for hospitals from FoxPro to Powerbuilder.

Development tools used were Powerbuilder 6.5, Erwin, SYBASE ASA. Our application layer was derived from PFC. The application layer and data manager interface utilized service requests. All business rules were defined in the business objects which were separated from the interface.

American Computer Technologies, Jacksonville, Florida

Sr. Consultant

July 1999 to April 2000

Developed systems for Vistakon (a Johnson & Johnson company) which utilized an n-tiered DCOM architecture. Development tools and platforms included VB 6.0, VC++ 6.0, VBA, and IIS, MTS, Oracle, Stored Procedures, PL/SQL.

Responsible for architecting all object-oriented, database, and interfaces within a Visual Basic three-tiered environment.

Since Vistakon is constantly audited by the FDA, a highly structured documentation process is in place for all development.

Each developer is responsible for a System Requirements Specification which identifies and explains workflow and all objects, procedures, and functions in the application, report, or module.

American Computer Technologies, Jacksonville, Florida

Senior Software Engineer

October 1997 to July 1999

Focused on continued efforts UI Separation work to conform to DCOM on various projects in VC++ and Powerbuilder 5 with an Oracle back end.

Lead a team to oversee the technical development of their financial credit tracking system.

Complete development consisted of using Powerbuilder 6.5. We developed our own application layer based off PFC with a SYBASE ASE back end.

Stored procedures were used for database manipulation.

The application layer and datamanager interface utilized service requests.

All business rules were defined in the business objects which were separated from the interface

Education & Training

New Jersey Institute of Technology, Newark, New Jersey, course of study: Object Oriented Programming and Design. 3 credits, January 1996.

Bachelor of Science degree, Ramapo College of New Jersey, May 1994; major: Computer Science.

Middlesex County College, Edison, New Jersey major: Computer Science. 31 credits, 1989-1990.

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