LUIS LOZADA

S U MMARY

Knowledgeable Barber specializing in cutting, shaving and styling hair. Hardworking and reliable professional with adaptable and resourceful nature. Successful in providing personalized services and customer care. Barber known as excellent listener and communicator. Works hard to make client's experience positive. Offers professional barbering services including straight-razor shaves, haircuts and beard trims. Meticulous Barber with high-level skill in precision cuts, beard trims and hot shaves. Communicates proactively with patrons to discuss needs and build rapport. Proven history of strict adherence to industry sanitation protocols. E X P E R I E N C E

Licensed Master Barber

Fade king barbershop Worcester, MA June 2012 - Current Burial Vault Technician

lamontagne burial vault Sutton, MA March 2020 - September 2023 Barber Instructor

Rob & Roy Academy Worcester, MA January 2022 - January 2023 Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.

Discussed style options and cut lengths with clients. Shaved 5-10 customers daily using standard and straight razors or clippers. Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.

Pre-booked future appointments to increase repeat business. Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.

Resolved customers concerns with knowledgeable and professional approach. Implemented troubleshooting techniques to resolve issue. Completed building repairs and maintenance to walkways, sidewalks and landscaping.

Understood and followed oral and written directions. Identified needs of customers promptly and efficiently. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Exceeded customer satisfaction by finding creative solutions to problems. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Assisted with customer requests and answered questions to improve satisfaction. Supervised advanced student work from both independent and group projects. Created detailed and comprehensive lesson plans based on MA cosmetology curriculum.

Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.

Planned in-class activities, discussions and lectures to increase student S K I L L S

Shears Expertise

Straight Razor Shaving

Promotions Understanding

Facial Trimming

Outstanding Customer Service

Business Management

Bald Fades

Razor Cutting Expert

Client Consultations

Innovative Hairstyling Techniques

Tax Law Knowledge

Quick Learner

Interpersonal Abilities

Organizational Skills

Good Work Ethic

Computer Skills

Conflict Resolution

Customer Service

Relationship Building

Data Management

Basic Math

Planning & Organizing

Active Listening

People Skills

Fluent in Spanish

Problem Resolution

Flexible Schedule

C O N T A C T

347-***-****

ad2n7d@r.postjobfree.com

Worcester, MA 01605

E D U C A T I O N A N D

T R A I N I N G

Associate of Arts

Barbering

Rob Roy Academy, Worcester, MA

July 2012

High School Diploma

North High School, Worcester, MA

June 2007

Activities Coordinator

Living Well Health & Wellness Worcester, MA May 2013 - May 2019 comprehension and participation.

Documented and reported on student grades in compliance with school policies. Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.

Created appropriate learning environments for students. Kept detailed student records, monitoring progress and growth to provide individual support.

Administered standardized tests to assess progress and evaluate need for improving course materials.

Administered first aid in emergency situations.

Managed inventory and ordered new supplies for activities when stock was running low.

Created unique themes and fun and educational activities for adults between 40 and 90 years old.

Monitored progress of participants to track measurable data for plan of care goals.

Delegated work to staff, setting priorities and goals. Planned programs of events or schedules of activities. Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.

Planned, organized or led exercise routines, athletic events or arts and crafts. Talked to coworkers using computers, radios and other electronic devices. Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.

Scheduled and coordinated events and activities.

Supported activity leaders and external providers to deliver structured activities. L A N G U A G E S

Spanish:

Native/ Bilingual

English:

Native/ Bilingual

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