Melissa Harding

Waterloo, IA

Work Experience

Apparel Associate

Walmart - Waterloo, IA

October 2022 to Present

• Stock and zone the store.

• Assist customers find what they are looking for.

• Maintain a positive attitude and smile when greeting customers Dasher

Door Dash - Waterloo, IA

July 2022 to Present

Pick up and deliver orders

efficient and timely deliveries

ACT Team Case Manager

Resources for Human Development - Waterloo, IA

December 2021 to June 2022

• Budget for waterloo office

• Order all needed supplies

• initial assessments

• secure client funding

• treatment plans

• lead team meetings, community partner meetings and management meeting

• interviews, disciplinary

• carry client case

• assist with employment searching

• assist with housing funding and land lords

• advocate to keep clients in the community

Outpatient Counselor

Pathways Behavioral - Waterloo, IA

May 2021 to August 2021

• CBT therapy

• Motivational interviewing

• Lead outpatient groups

• Write referrals for inpatient

• ASAM

Chemical Dependency Counselor

Trinity Hospital - Waterloo, IA

August 2018 to March 2021

• CBT therapy

• Motivational Interviewing

• Development of Comprehensive Treatment Plans

• Group Development and Facilitation

• Trauma Informed Care

• Behavior Health Assessments

• Identifying SI and HI

• Chemical Dependency Assessments

• Crisis Intervention

• Team Communication

• Discharge Planning

Residential Tech

Pathways Behavioral Services - Waterloo, IA

March 2018 to August 2018

• Residential Tech

• Med Management

• Assisting in residential groups

• Helping clients identify and address personal triggers.

• Relapse prevention groups

• Assist in identifying health behaviors and coping skills Chemical Dependency Counselor

Trinity Hospital - Waterloo, IA

March 2018 to August 2018

MMHC- Internship 600 hours

Residential Counselor

North Iowa Juvenile Detention Services, ACSC - Waterloo, IA 2017 to April 2018

at the Adult Crisis Stabilization Center

• Juvenile counselor when placed in the detention wing

• Assisting in transportation of clients

• Intake and MAYSI scale

• Assisting with daily needs of the clients

Site Supervisor for DTO/SPO/Foundry

Allied Universal (Barton) Security Services - Waterloo, IA 2015 to 2018

• Overseeing the security operations for 3 sites over all shifts

• Scheduling of 75 officers

• Account management for the sites

• Overtime reports/ Scheduling Activity Reports

• Oversee Shift supervisors/ training

• Discipline and attendance management

3rd Shift Supervisor

Allied Barton Security Services - Waterloo, IA

2014 to 2018

• Oversee operations in security for National Account in Waterloo/Cedar Falls

• Training operations for 3rd shift

• Attendance management/ post management

Security and Customer Service

Allied Barton Security Services - Waterloo, IA

2013 to 2018

at John Deere

• Run a multidimensional scale house/train new employees

• Third shift S1

Internship Mental health therapist

Bremwood - Waverly, IA

2017 to July 2017

SEPTEMBER 2017

MMHC- Practicum 100 hours

Summer Intern

Operation Threshold - Waterloo, IA

May 2013 to August 2013

440 hours

Volunteer

• Processed 200+ energy assistance applications

• Developed Christmas gift program, solicited gifts for 70+ families from community business sponsors

• Entered statistical data and organized client exit files Trainer/Biscuit Maker

Hardees - Waterloo, IA

2012 to 2013

Train biscuit makers and evaluate job performance

Volunteer

Salvation Army - Waterloo, IA

2010 to 2010

• Cooked, served and assisted clients on a weekly basis for a year

• Socialized with and counseled poor and homeless

Shift Leader

A&W - Cedar Falls, IA

2008 to 2010

• Trained new staff and resolved conflicts among crew members

• Communicate with up to 25 members of personnel

Owner/Operator

Home Child Care - Cedar Falls, IA

1999 to 2006

Provided a safe, nurturing, educational environment for 10 children aged 6 weeks to 13 years Cleaning Crew

Ywca - Waterloo, IA

February 2000 to September 2001

Assist with cleaning the YWCA on 3rd shift. Wipe all machines down clean bathrooms and locker rooms. Mop all the floors and wax when needed.

Cleaning Crew

Merry Maids - Waterloo, IA

January 1999 to June 2000

Cleaning both residential and business accounts

Volunteer

CORPS Board, Cornerstone, Four Oaks - Cedar Rapids, IA 1993 to 1994

• Lobbing Legislature for funding in Family Development Programs

• Worked with Senator Harkin on amendments for family development programs Education

Masters in Mental Health Counseling

Upper Iowa University - Fayette, IA

August 2018

Bachelor of Arts in Social Work

University of Northern Iowa - Cedar Falls, IA

March 2014

Bachelor of Arts in Criminology

Kirkwood Community College - Cedar Rapids, IA

September 2010

Skills

• Cognitive Behavioral Therapy (8 years)

• Crisis Intervention (8 years)

• Case Management (5 years)

• Computer literacy

• Mental health counseling (5 years)

• English

• Microsoft Office

• Individual / Group Counseling (7 years)

• Group Therapy

• Social Work

• Intake Experience (7 years)

• Crisis Management (7 years)

• Child & Family Counseling

• Applied Behavior Analysis

• Behavioral Health (7 years)

• Program Development (2 years)

• Presentation Skills

• Addiction Counseling

• Medication Administration (2 years)

• Meeting Facilitation

• Discharge planning (5 years)

• Fundraising

• Clinical counseling

• Supervising experience (8 years)

• Customer service (10+ years)

• Management (8 years)

• Management

• Hospital experience (4 years)

• Interviewing (6 years)

• Documentation review (7 years)

• Leadership

• Motivational Interviewing (5 years)

• Baking

• Conflict Management

• Curriculum Development

• Program Management

Certifications and Licenses

First Aid Certification

CPR Certification

TS/SCI

CADC

March 2021 to March 2023

Mandated Reporter

May 2023 to May 2028

Med management certificate 2018

March 2018 to Present

Contact this candidate