Robert E. Dye

*** * ***** **

Eaton, Ohio *****

Cell Tel: 937-***-****

Email: ad2n39@r.postjobfree.com

Objective: Full time employment in a challenging IT/IT-related environment that would enable me to employ already existing skills as well as allow opportunity for growth and upward mobility

Security Clearance: Active, Top Secret

Certifications/Technical Training:

oMicrosoft Certified System Administrator 2012 R2

oA+ Certification

oSecurity +

oNovell

oVB.Net, levels 1 & 2

oSystem Administration WPAFB

oWorkgroup Manager WPAFB

oWeb Administration WPAFB

oComputer Operations, Control Data

oComputer Operations, Montgomery County J.V.S.

Software Experience:

oOperating Systems: Microsoft DOS, Windows 95-2003 Server, Windows Server 2008 R2

VMware 4.0 and 5.0

oSymantec Backup Exec 12.5, 2010, and 2012

oDe-duplication systems

oVeritas Backup Exec

oSoftware: Symantec Antivirus, Tivoli, Remedy, Oracle, Office 97-2010

oSymantec Ghost 11 and various Specialized applications.

oSharePoint 2007-2013 and SharePoint on line customized for WPAFB

oUtilize PowerShell to perform operations in the Microsoft admin and windows environment

oData Recovery: Recovery of deleted files using Norton System Works;

Repairing damage using various Adware and popup blocking software

oSetting up windows domains and workgroups configuring servers and clients

oand resolving customer queries, setting up and troubleshooting email

oConfiguring DHCP, DNS, WINS, RAS, VPN

Hardware Experience:

oCustom built PC’s

oDiagnosed PC components to determine fault

oDesign and configure networks including cable, wireless access points, switches, routers, Laptop repair including memory, screens, hard drive replacement, etc

oScanners, PDA’s, Blackberries, and other hand-held devices

oQuantum Autoloader 3 tape machines.

oHP Utrium 448 storage machines

oEMC AX 4 Storage area Network

oDell DR4100

oSymantec 3600 Appliance

oHP DL 380 G7 Servers

oHP DL 360 G6 Servers

oHP DL 380 Servers

oExtron matrix video switch

oClear Com Eclipse

oHai Vision Piranha Encoder/Decoders

oHai Vision Makito Encoder/Decoders

Employment History:

Stellar Innovations FEB 2023 – Present

Sr. Systems Administrator

oMaintain 2016 windows server environment.

oProvide Helpdesk services to Customers.

oManage group policy.

oCreate servers and Clients.

oSetup and use VMware and Hyper-V

oMaintain Security

oManage Exchange server.

DDC-ITS Nov 2017 – Present

Sr. SharePoint Administrator

oMaintain server environment for the AF SharePoint

oProvide Helpdesk services to Customers

oManage SharePoint sites

oDiagnose Issues when they occur

oMaintain Security

oRetrieve lost files or permissions.

Defense Logistics Agency Dec 2015 – Nov 2017

Provide windows server support for the Defense Logistics Agency.

oBackup servers and restores.

oActive directory users and computers

oPrint Servers configuration

oGroup policy configurations

oAssist with desktop issues when needed.

oUpdate servers and trouble shoot problems.

Bosh Global Services. April 2015 - Dec 2015

Provide video, and server support to Royal Air Force customers.

oAnalyze present setup

oRecommend changes

oEncode/Decode mpeg Video images for on demand viewing

oConfigure backup jobs using Symantec

oRespond to Restore requests

oProvide documentation for Hardware/Software changes

oResolve server issues

oProvide clear com support for communications

S4Inc. Sept 2014 - April 2015

Provide desktop support for Air force Life cycle management.

oRemote access

oLaptop OS/Applications

oDesktop OS/Applications

oPrinter programming and troubleshooting

oBlackberry support

oNew equipment roll outs

oCreating documents for resolution

Community Choice Financial May 2014 - July 2014

Storage administrator

Provide backup restore and disaster recovery solutions.

oAnalyze present setup

oRecommend changes

oSetup Disaster recovery solutions

oConfigure backup jobs

oRespond to Restore requests

oProvide documentation

WYLE June 2013 – February 2014

Systems Analyst

Provide desktop support for Air force Life cycle management.

oRemote access

oLaptop OS/Applications

oDesktop OS/Applications

oPrinter programming and troubleshooting

oBlackberry support

oNew equipment roll outs

oCreating documents for resolution

STI May 2011 – June 2013

System Engineer

oInstall and maintain VMware servers

oInstall and maintain Windows server 2008 R2 Clusters

oMaintain tape backups

oInstall and maintain Windows 2003 Servers

oCreate and maintain DFS sharing

oSetup and maintain Print servers

oPerform desk-top computer hardware/software troubleshooting (e.g., MS Windows 7 Professional, Office 2007-2010)

oBuild operating system images using Symantec Ghost 11

oCreate and manage User accounts and Groups

STI May 2008 – May 2011

PC Technician

Provide desktop support for Aeronautical Systems Group (AESG)

Handle array of PC desk-top troubleshooting and resolution including but not limited to:

oRecording problems

oBuild operating system images.

oData initiated

oBlackberry Support

oRemote access support

oOriginating office

oResolution action

oCloseout information

Perform desk-top computer hardware/software troubleshooting (e.g., MS Windows XP Professional, Vista, and Windows 7) including but not limited to: Tech refresh de-installations and installations.

Array Technologies May 2007 – May 2008

PC Technician

Provide desktop support for Aeronautical Systems Group (AESG)

Handle array of PC desk-top troubleshooting and resolution including but not limited to:

o Recording problems

o Data initiated

o Blackberry Support

o Remote access support

o Originating office

o Resolution action

o Closeout information

o Perform desk-top computer hardware/software troubleshooting (e.g., MS Windows XP Professional, Office 2003) including but not limited to:

o Tech refresh de-installations and installations

Abacus Technology Corporation July 2006 – May 2007

Client Support Administrator

Provide desktop WGM support for Air Force Material Command (AFMC)

Handle array of PC desk-top troubleshooting and resolution including but not limited to:

o Recording problems

o Data initiated

o Originating office

o Remote access support

o Resolution action

o Closeout information

o Perform desk-top computer hardware/software troubleshooting (e.g., MS Windows XP Professional, Office 2003) including but not limited to:

o Tech refresh de-installations and installations

RCF Information Systems October 2003 – March 2005

Systems Administrator

Provide complete computer support from equipment recommendations and

purchasing to setting up and configuring computers, networks, and peripherals

Demonstrated excellent execution of all tasks to the complete satisfaction of all

concerned

Executive customer appreciation indicated in reviews attached

U-Haul May 2000 – June 2002

Technician

Repair and maintain local fleets of trucks; from standard maintenance to

engine diagnostics and repair

Demonstrated ability to placate dissatisfied customers in a timely and effective manner

Indicates breadth of technical knowledge and ability

Intelex March 1999 – May 2000

LAN Technician

Intranet upgrades on company systems using Ghost products, pulling Network cable for point of sale, phone and computer networks

Demonstrated willingness to troubleshoot in a variety of company locations including out of state and with short notice

Midwest Micro March 1998 – February 1999

Help Desk Technician

Assembly line and custom computer builds

Demonstrated ability to diagnose configuration problems and find solutions

Responsible for maintaining a positive flow of inventory to ensure timely delivery of customer orders

Volunteer Work

2005-2005 Good Neighbor House

Setup 2003 small business Domain controller

Acquire equipment donations; computers, etc

Setup client desktops and user accounts

Administer Network

Setup and configure firewall

2005-2005 Stillwater Seventh Day Advent Church

Install Patch panels for cat 5 and 6

Install switches and routers

Run cable to Desktops

Setup wireless access point

Setup temporary workgroup

Contact this candidate