LISA RIGBY

Front Desk Receptionist with *+ years of experience providing exceptional customer service. Miami, FL 33162

ad2n1v@r.postjobfree.com

305-***-****

Passionate, engaging, and attentive customer service specialist trained in conflict resolution and communication. Seeking to leverage interpersonal skills to build customer loyalty. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Front Desk Receptionist

First Service Residential - Miami, FL

January 2014 to Present

Greeting residents and their guests. Coordinating deliveries of packages, flowers, restaurant food. Duties may include controlling and monitoring security cameras, Monitoring exterior doors to the building and maintaining a secure environment for our residents.Controlling guest/vendor access to residential floors through elevator control system. Controlling access to amenity areas such as the spa, pool and beach areas. Attain exceptional scores for Owner Service and Satisfaction standards. Review daily front office procedures and facilitate communication between owner and maintenance team members.Ensure all areas are maintained in a professional and clean manner during shift. Follow all safety and security policies, programs and procedures. Be able to handle crisis situations in the event of emergency and/or fire. Be able to answer the telephone and speak clearly and professionally. Concierge services, work with all departments to ensure owner needs are met.

Cashier

AAA Parking - Miami Beach, FL

March 2012 to February 2015

I was responsible for taking payments from customers, making change, and giving receipts. I was responsible for operating a computer terminal or cash register depending on the location. Daily Station Reports were required which may include incorporation of reports from the parking management system. I would perform duties that related directly to offering exemplary customer service to our guests. Required to ensure that charges are posted to guests rooms, track tickets & keys as well as answer requests for items retrieved from cars.

Retail Associate

ross - North Miami, FL

October 2010 to December 2013

Answered phones, rang up customers, handled inventory for safe and making sure everything is accurate. Assisted with fitting rooms, apply hard tags to items. Sales Associate

WORK EXPERIENCE

macy - Miami, FL

June 2009 to September 2011

Handled customer service. Responsible for cashier duties, and closing out register at the end of shift. Responsible for meeting daily sales goals.

Impact Team Member

Ambercrombie and Fitch - Miami, FL

February 2010 to September 2010

An impact team member is someone who works in the storage room, working behind the scenes. Sales Representative

Sun-Sentinel - Broward, Fl, US

January 2008 to November 2009

Sales Representative

Bachelor's in Business Management

Miami-Dade Community College - Miami, FL

August 2018 to Present

Associate in Business administration

Miami Dade College - Miami, FL

January 2016 to May 2018

Front Desk

Reception

Front Office

Billing

Receptionist

Scheduling

Clerical

Customer Service Skills

Management

Microsoft Word

Microsoft

Inventory

EDUCATION

SKILLS

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Customer Service — Proficient

December 2019

Identifying and resolving common customer issues.

Full results: https://share.indeedassessments.com/share_to_profile/ 844ba36e01df63d27ffb7c6a0abe8ba0eed53dc074545cb7

Conscientiousness — Highly Proficient

December 2018

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: https://share.indeedassessments.com/share_to_profile/ c3bdb0caec697432f96f27cc2724e068eed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

SKILLS

Team Player, with excellent communication skills

Great hand skills and quick learner

Flexible, reliable and dependable hard-worker

Motivated self-starter with a strong desire to learn Professional appearance, attitude and demeanor

ASSESSMENTS

ADDITIONAL INFORMATION

Contact this candidate