*** * ***** ******

NEW YORK, NY *****

ad2mzp@r.postjobfree.com

GWENDOLYNE TAVERAS

OBJECTIVES

To obtain a position as Health and Accident Insurance Producer that will allow me to put into practice the knowledge and skills that I have gained through my education to help an establishment reach its full potential.

WORK EXPERIENCE

2022 – Present Bakemark Bronx, NY

Office Assistance/ Customer Service

● Answer and direct all incoming calls to the proper individual.

● Greet incoming guests and assist with orders.

● Manage Inventory levels.

● Data Entry.

● Handled customer service requests.

2021 – 2022 Sofrito Restaurant New York, NY

Office Assistant

● Answered and directed all incoming calls to the proper individual.

● Handled the scheduling of all reservations and special events.

● Provided general assistance to an accountant.

● Process data entry of purchasing records and banking deposits.

● Managed calendars and arranged appointments.

● Performed clerical duties including but not limited to: o Filing and inventory.

o Sorting and distributing incoming mail.

o Operating office machinery such as copier and fax machine. 2008 – 2020 Granja Gwendolyne Santiago, DR

Office Manager

● Greeted all incoming clients and customers.

● Opened new accounts and collected payments from customers.

● We processed data entry for purchasing records and banking deposits.

● Closed out cash registers and documented daily sales.

● Assisted owner with projected-based work.

● Managed calendars and arranged appointments.

● Performed clerical duties including but not limited to: o Filing and inventory.

o Sorting and distributing income mail.

o Operating office machinery such as copier and fax machine. 2005 – 2008 Incarnation Children Center New York, NY Nurse Assistant

● Safeguarded and provided for the health and welfare of all residents under my care.

● Fostered an environment that promotes your residents’ dignity and freedom of choice.

● Provided the nutritional needs of each resident as individually appropriate per diet orders.

● Answered patient calls documented patients’ health issues and reported issues to nurses.

● Provided other support services as directed by the physicians, nurses, and mental health staff. 2003 – 2005 HOME HEALTH AGENCY New York, NY

Home Health Aide

● Provided routine individualized care to elderly, convalescents, or persons with disabilities.

● Monitored and reported changes in patient health status.

● Provided personal care, such as bathing and dressing patients. EDUCATION

2023 Health Insurance Producer License Paterson, New Jersey Effective business education

2022 Medical Coding Program New York, NY

Coding With Sandy

2014 Pontificia Universidad Católica Madre y Masestra Santiago, DR Associates in Scienc3 (A.S.) Business Administration

● Proficient in Microsoft Office Suite.

● Reliable and adaptable in fast-paced situations.

● Strong attention to detail.

● Fluent in Spanish.

● Ambitious team player.

● Learn new computer systems quickly.

● Excellent organizational skills.

● Great customer service skills.

REFERENCES FURNISHED UPON REQUEST

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