WILLIAM W MONKS III

ad2mxl@r.postjobfree.com 760-***-**** Syracuse, NY 13210

Summary

Hardworking and highly motivated Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. Collaborative leader committed to increasing overall profits and managing employee productivity.

Skills

Leadership

Integrity

Analytical mindset

Coaching and mentoring

Conflict resolution

Employee training

Troubleshooting

Organizational Skills

Teambuilding

Microsoft Office

Experience

Lowes Home Improvment Syracuse, NY

Pro Building Materials Manager

10/2022 - 08/2023

Primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.

Responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

Works with upper management to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment.

Supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments.

Weathercraft Companies Goodland, KS

Project Manager

05/2015 - 08/2022

Lead a team of 3 project managers for storm damage restoration thru out Colorado, Kansas and Nebraska

Traveled to customer sites to evaluate damage, including fallen trees, leaking roofs and other issues, to create accurate cost estimations.

Coordinated vendor services, including emergency repair, cleaning companies and contractors, to optimize handling of customer claims.

Investigated properties, classified damages and created estimates outlining repair costs.

Built customer loyalty through knowledgeable sales, support and education on brand products and services.

Bucher Construction Llano, CA

Partner

01/2011 - 05/2015

Revitalized business plans and realigned company objectives to increase overall profits.

Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.

Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

HOME DEPOT Ridgecrest, CA

Pro Desk Manager

03/2009 - 06/2011

Supervisor Contractors desk, over saw all commercial accounts for the store average over $125,000 per week in an operating area of over 7500 square miles.

Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

Top salesman three quarters in a row.

JVC Builders Des Moines, Iowa

General Superintendent

01/2008 - 01/2009

Prepare, schedule, and organize specific tasks, duties, and or projects using a base line schedule, customer requirements, engineering, architectural designs, specifications, and approved submittal throughout the construction process.

Managed 3 Walgreen new construction projects simultaneously.

Duties included; Hiring, training and supervising new crews.

Supervision TI works on class 2A medical facility.

CME Builders Riverside, CA

Field Superintendent

01/2005 - 01/2008

Prepare, schedule, and organize specific tasks, duties, and or projects using a base line schedule, customer requirements, engineering, architectural designs, specifications, and approved submittals throughout the construction process.

Monitor and report progress and status of each step of the process or challenge to allow for timely and budget conscious completion of project.

Manage multiple contracts (24 contracts at the highest count) with efficient and effective results.

Liaison with city, county and special inspectors.

Village Concepts Llano, CA

Installation Supervisor

01/2004 - 01/2005

Responsible for the installation of manufactured homes in accordance with set safety models.

Coordinate subcontractors and supervise employees.

Produce equipment, labor, and materials to conform to work schedule.

Manage subcontractors efficiently with deadlines and schedules met.

Inspect work in progress to insure quality performance requirements are exceeded.

Escalate Concrete Apple Valley, CA

Inspection Supervisor

01/2002 - 01/2004

Plan procedures for construction on the basis of starting and completion times, staffing requirements, and job site conditions for each phase of work.

Confer with direct personnel and subcontractors engaged in planning and execution of work procedures.

Capable of handling multiple projects simultaneously.

US Army Hesperia, CA

Helicopter Maintenance Supervisor

01/1980 - 01/1984

Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.

Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.

Managed maintenance activities, including supervising staff and inspecting equipment.

Education and Training

US Army

Helicopter Maintenance

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