Raju Dhami

Scarborough, ON M*J *G*

ad2mwg@r.postjobfree.com

+1-437-***-****

Enthusiastic and motivated individual seeking a Manufacturing Worker position. Leveraging proven leadership, organizational, and problem-solving skills gained from diverse roles, I aim to contribute efficiently to a dynamic manufacturing team. Flexible and open to weekend shifts. Work Experience

Barista/Server

The Baristas Coffee School - Kathmandu December 2023 to December 2023 I have done a 15-day barista internship. Noteworthy tasks and achievements during my internship include:

• Customer Service: Provided excellent customer service, ensuring satisfaction and handling inquiries in a friendly and professional manner.

• Coffee Preparation: Learned and perfected the art of coffee-making, including brewing, espresso extraction, and creating various specialty beverages.

• Team Collaboration: Worked effectively within a team, coordinating tasks and contributing to a positive work environment.

• Time Management: Handled multiple responsibilities efficiently, managing both customer orders and maintaining a clean and organized workspace.

• Problem-solving: Addressed customer concerns and resolved issues promptly to ensure a pleasant experience.

• Learning and Growth: Demonstrated eagerness to learn about different coffee blends, techniques, and industry trends during the internship.

Assistant Manager

Lifestyle Trader Pvt. Ltd. - Kathmandu February 2020 to November 2023 My responsibilities included overseeing daily operations, supervising staff, and managing customer relations. Noteworthy tasks and achievements during my tenure include:

• Led a team of employees, ensuring daily operations ran smoothly.

• Oversaw inventory management and made necessary adjustments to maintain optimal stock levels.

• Provided training to new employees, resulting in increased efficiency and productivity.

• Collaboration with the marketing team to develop and implement promotional strategies. Sales Associate

Raj Enterprises Pvt. Ltd. - Kathmandu August 2017 to February 2020

• Engaged customers in meaningful conversations enhancing shopping experiences.

• Processed and packed customer orders while ensuring optimal inventory levels.

• Managed high-demand periods effectively and resolved customer concerns.

• Achieved 10% increase in customer satisfaction during my tenure. Manufacturing Worker

Tip Top Sweets- Kathmandu March 2016 to August 2017

• Followed safety protocols and adhere to quality control standards.

• Collaborated with team members to meet production targets.

• Conducted inspections and ensure the proper assembly of components.

• Applied time management and organizational skills to efficiently operate manufacturing tools. Education

Postgraduate in Business Analytics

Seneca College - Markham, ON

December 2023 to Present

Bachelor's Degree in Mathematics

Ratna Rajya Laxmi Campus - Kathmandu

April 2016 to February 2020

Skills

• Excellent Communication and Interpersonal Skill

• Effective Time Management and Problem - Solving Abilities

• Strong Customer Service Orientation

• Proficient in MS Word and Excel

• Proven Leadership and Team Management Abilities

• Experienced in Collaborative and Team Environment

• Inventory Control

• Cash Handling

• Supervising Experience

• Math

• Restaurant Experience

• Exceptional Organizational skills

Languages

• English - Fluent

• Hindi - Fluent

• Nepali - Fluent

Certifications and Licenses

Barista training

Availability

Flexible- Part time

• Sunday: Open

• Monday: Open

• Tuesday: 6 AM to 11 AM, 8 PM to 5 AM

• Wednesday: Open

• Thursday: 6AM to 3 PM, 8 PM to 5 AM

• Friday: 6AM to 2 PM, 8 PM to 5 AM

• Saturday: Open

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