Gary Paraschak

**** ****** *******

Zephyrhills, FL 33541

Phone: 813-***-****

Email: ad2mvb@r.postjobfree.com

EMPLOYMENT HISTORY

HCL America, inc.

IT Helpdesk Specialist for Hcl

Working on the Verizon Wireless Project

Work remotely from home Solving issues for Verizon Wireless employees

Supporting users with Microsoft Office products: Word, Power Point, Excel

Troubleshoot various modems, home routers and Aruba VPN hardware and Pulse Secure VPN software.

Work with Dameware remote software to remote into users computers for repairs, testing and updates.

Troubleshoot issues with Citrix based computers, thin clients desk tops and laptops.

Run reimages on computers as needed to reload all their software in case of file corruption.

Self-Employed, Tampa, FL 07/2019 – August 2022

Computer Consultant

Project management for computers, printers, server, installation and repair.

Computer assembly, configure and testing for home and small business.

Point of sale computers for retail stores, cat5-6 cabling installation and testing

Configure, repair laser printers including Canon, HP, Brother, Lexmark, Xerox, Oki and Dell.

Experience in supporting local area networks using Net Gear, Cisco switches and Routers.

Microsoft Office products: Word, Power Point, Excel, Outlook, Exchange, Active Directory.

Installation and configuration of wireless internet routers, switches, antivirus, anti-spyware.

Assemble, configure and install full advertising systems for pharmaceutical industry which include televisions, computers and tablets.

Bausch and Lomb 12/2018 - July 2019

Technician III Maintenance

Maintenance, Pm's and calibrations on manufacturing equipment including, lathes, computer on the lathes, robotic auto lathe, robotic auto carter, production vacuum system. Monitor and repair as needed. Troubleshoot, replace low-high voltage 110-220-440 Volt circuits, relays, motors and power outlets.

Self-Employed, Tampa, FL 07/2015 - 12/2018

Computer Consultant

Project management for computers, printers, server, installation and repair.

Computer assembly, configure and testing for home and small business.

Point of sale computers for retail stores, cat5-6 cabling installation and testing

Configure, repair laser printers including Canon, HP, Brother, Lexmark, Xerox, Oki and Dell.

Experience in supporting local area networks using Net Gear, Cisco switches and Routers.

Microsoft Office products: Word, Power Point, Excel, Outlook, Exchange, Active Directory.

Installation and configuration of wireless internet routers, switches, antivirus, anti-spyware.

Assemble, configure and install full advertising systems for pharmaceutical industry which include televisions, computers and tablets.

Gary Paraschak

3511 Ranger Parkway

Zephyrhills, FL 33541

Phone: 813-***-****

Email: ad2mvb@r.postjobfree.com

Compucom, inc

Field Support Technician 09/2014 - 07-15

Field support repairing networks, desk tops, laptops, POS registers and servers for large businesses like Target, Wal-Mart, and Winn-Dixie, Allstate, Military.

Configure and repair various laser printers including Canon, HP, and Lexmark printers

Experience in supporting local area networks using D-Link, Cisco switches and Routers.

Microsoft products: Windows, Word, Power Point, Excel, Outlook, Exchange, Active Directory.

Installation and configuration wireless internet routers, switches, antivirus, anti-spyware removal

Field Support Engineer

Onforce.com 10/2009 - 09/2014

Field Support Engineer

Repair, troubleshoot, and provide phone support, web application support, network support for desk tops, laptops and servers for small business and personal home users.

Configure and repair various laser printers including HP, Brother, Tektronix and Lexmark, Xerox

Experience in supporting local area networks using D-Link, Cisco switches and Routers.

Microsoft products: Word, Power Point, Excel, Outlook, Exchange, Active Directory.

Installation and configuration wireless internet routers, switches, antivirus, anti-spyware removal

Project management for Point of sale computers, cat5-6 cabling installation and testing while managing a crew of 4-5 contractors.

Verizon Wireless 10/2008-10/2009 (project ended)

Technical Analyst

Repair, troubleshoot, and provide phone support, application support, and network support for point of sale desktops, laptops and switches for Verizon Wireless.

Configure and repair various printers, set up and remove users and Pc’s in Active Directory.

Resolving tickets with employees at the main office and the stores that were assigned to me for support, which included fixing payment machines, Pos Computers and store displays.

Helped in the conversion of the ALLTEL stores into Verizon Wireless Stores.

Self-Employed, Tampa, FL 5/2005 -1 0/2009

Computer Consultant

Sales, small business accounting, repairs, troubleshoot, and provide phone support, web application support, network support for desktops, laptops and servers for small business and personal home users.

Configure and repair various printers including HP, Compaq, Brother, Tektronix and Lexmark.

Experience in supporting local area networks using 3Com and Cisco switches and routers.

Specialize in the installation and configuration of wireless internet routers, switches, wireless networking products, and virus-spyware removal and prevention.

Gary Paraschak

3248 Chapel Creek Circle

Wesley Chapel, FL 33544

Phone: 813-***-****

Email: ad2mvb@r.postjobfree.com

Innovex-Quintiles, NJ& PA 9/2003 – 5/2005 (project ended)

Senior Programmer Analyst

Tier 3 Helpdesk Support for Merck’s Video Conferencing System at the Pharmaceutical Company’s site in West Point, Pa. which included phone support for the doctors and internal users at Merck.

Keep track of the connectivity rates of incoming doctor calls, troubleshoot and help the doctors come to a resolution to make a successful video conference to a Merck representative.

iPhysicianNet, Inc. Princeton, NJ 9/2000 – 7/31/03 (company closed)

Field Support Engineer

Support iPhysicianNet’s Video Conferencing Systems and Servers at the Pharmaceutical Company’s sites and on the phone, via web applications from 3rd parties.

Keep track of the connectivity rates of incoming doctor calls so rates stay at 85%-90% minimum connectivity

Provide phone and web support for the doctors in the network we supported.

Keep the iPhysicianNet Networks running at optimal efficiency for the customer’s calls to connect and be able to video conference with the doctors.

Maintained the iPhysicianNet network consisting of Compaq servers running Windows 2000 Server in a private network, and also included HP printers and Hitachi computers.

Keep back up images on our servers in case of hard drive failure.

Inacom, Inc. Princeton, NJ 10/1996 – 9/2000(company closed)

Technical Sales

Began as a consultant working on-site at Johnson and Johnson assembling, and configuring computers, and adding software images. After approx. 9 months they offered me a permanent position as a Field Service Technician.

After a short time, I was assigned to Technical Sales for one of their largest clients, Merck & Co.

In this position I sold computer hardware, software, printers and related equipment to Merck.

My duties included following up on inventory, scheduling of the technicians to do the installs, and to make sure the whole sales process went as smooth as possible and everything would be delivered and installed on time.

Gary Paraschak

3248 Chapel Creek Circle

Wesley Chapel, FL 33544

Phone: 813-***-****

Email: ad2mvb@r.postjobfree.com

Computer Aid, Inc. Wilmington, Delaware 1/1994 - 10/1996

Helpdesk Support for Merck & Co.

Troubleshoot various computers with MSDOS, Microsoft Office and Windows 3.1 thru Microsoft Windows 95 on IBM, Compaq, Laptops, and Desktops for the Merck via phone and web applications.

Liaison for several programs including Norton Anti-Virus program.

In charge of testing new virus definitions before they would be released to the reps and making sure there weren’t any conflicts with other programs.

Responsible for testing Merck's own video and audio programs on CD before they would be released to the reps for demonstrations for the doctors.

GP Electronic Services, Inc. Levittown, PA 6/1988 - 1/1994

Owner/President

Sales, Marketing, and Accounting duties of a small business.

Telephone and Field Service.

Management of 5 or more employees.

Manufacturing: Wave Soldering Circuit boards after assembly, wiring of cable harnesses, chassis assembly & wiring, prototype development and potting of various types of units.

Read blue prints and tested and performed trouble shooting for the Military and Commercial industry.

Omnitech Feasterville, PA 1/1981 - 6/1988 (company closed)

RF Assembly Supervisor

Management of over 20 people.

Performed parts buying along with teaching assembly of printed circuit boards.

Wired cable harnesses.

Performed chassis assembly, wiring and testing.

Developed prototypes from start to finished working units.

Performed potting of various types of units.

Read blue prints.

Tested and performed trouble shooting for Military Telemetry Equipment.

Gary Paraschak

3248 Chapel Creek Circle

Wesley Chapel, FL 33544

Phone: 813-***-****

Email: ad2mvb@r.postjobfree.com

PERSONAL SKILLS

Sales, accounting, computer assembly, troubleshooting with computers with Windows 2000, Vista, XP, Win 2007, Win 2008 Windows 10 and Windows Server 2000 thru 2008 on IBM, Compaq, Dell, Hitachi, Acer, and Generic type computers and Laptops, Desktops, and Servers.

To date I have assembled and configured over 3,000 computers from start to finished working units. I’ve installed and repaired various printers including HP, Compaq, Lexmark, Tektronix, and Xerox Laser Printers.

Trouble shooting, repairing and replacing low voltage and high voltage circuits and motors in manufacturing facilities.

I have worked with several imaging programs including Ghost and Drive image to make back up images on servers in case of hardware failure.

I have experience with various software packages including all Microsoft programs, Citrix Metaframe, MAS 90, MAS 200, Quickbooks, Quicken, Anti-virus, PC Anywhere, Log Me In Hardware and software firewalls, Web publishing, iPhone, BlackBerry, Android Tablets.

EDUCATION

10/2000 A+ CompTIA Certified (Certification)

Manager Certificate - MADV (Manufacturer Association of Delaware Valley)

Network Certificate - Bucks County Community College

Compaq Technical Service US, Phoenixville, PA (Certification)

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