Kyle Almendarez

***** ****** ***** **

San Antonio, TX 78216

A top-performing Marketing Technician credited with combining managerial, financial, and business development expertise to deliver substantial growth and building of robust, effective teams. Strong expertise in quality assurance having innovative practices, and ensuring precise/compliant results. Always exceeding goals by a minimum of 15% and efficient in helping with other activities/people do the same. Highly competitive and accomplished in strategic financial planning, tactful client interactions, and developing integrity in all areas and teams. Subject Matter Expert (SME- mentor) and STAR Award Winner - #1 Nation-wide Sales and Marketing employee in DMS first year.

Areas of Expertise

Lean & Innovative Processes

Marketing Plans Analysis/Healthcare

Networking

Client Relations

Business Creation

New Business Development

Mentorship & Motivation

Operations Management

Quality Assurance

Multi-Tasking

Key Skills Assessment

Team Lead/Mentorship & Management – Leader of superior, performance-driven, and successful management team. Able to attract, recruit, and retain excellent team member. Members comfortable to ask questions. provide mentorship for fellow teammates. Have been a Hybrid agent since the past before this program was stopped. Always have exceeded goals for AEP set by DMS (QA, Reports, Attendance, Leadership and Sales).

Professional Experience

Teleperformance, San Antonio TX October - Present

Tele-sales Specialist/Medicare Specialist

SME with the team and leader in sales amount.

Medtronic, San Antonio May 2023 -Oct

Diabetic Therapy Specialist

TELEPERFORMANCE, San Antonio, TX 2020 – 2022

Tele-sales Specialist/Medicare Specialist

SME with the team and leader in sales amount.

HUMANA, San Antonio, TX 2014 - 2020

Tele-sales specialist/Medicare Specialist

Constant dedication to the creation of a successful, transparent, and motivated work environment throughout the facility and company through exemplification of standards and focused mentorship. Constant encouragement of team for sales of all plans Humana offers, watchful of acceptable QA, and Well-Being of DMS Employees/HUMANA Members.

ALLSTATE INSURANCE, San Antonio, TX 2012 – 2014

Tele-Sales Specialist/Property Casualty

Constant dedication to the creation of a successful, transparent, and motivated work environment throughout the Team/Facility

Marketing and sales representative that became the 3rd highest producer for the state of Texas

THE LYND COMPANY, San Antonio, TX 2009 - 2012

Senior Corporate Accountant

Management of A/R accounts and Collections at multiple properties

Tax preparations, loan payments, creation of new accounts and commissions

Audit accounting practices according to guidelines

Assistant Director to the accounting division which moved to Florida

SAVA SENIOR CARE, San Antonio, TX 2008 - 2009

Marketing/Admissions Director

Recruitment of Residents to facility – meeting goals / #1 in Region for Aug/Oct

Marketing of services to Healthcare Providers-large client base

Assurance of proper reception for resident guests-customer service

Assurance of medical coverage/paperwork for resident guests

FIVE STAR HOSPITALITY, Dallas, TX 2005 – 2008

Finance Director

Management of A/P, A/R accounts and Collections

Payroll Administration

Healthcare assignment

Financial management over all locations

3+ years of Teleperformance as a Medicare sales specialist with Teleperformance

Customer service position starting on the 1st of January 2024 in Customer Service.

Education

UNIVERSITY OF TEXAS-RGV EDINBURG, TX Business administration BBA

UNIVERSITY OF NORTH TEXAS DENTON, TX Business Finance & Accounting BBS

UNIVERSITY OF TEXAS SAN ANTONIO SAN ANTONIO, TX Marketing BBS

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