SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

AJ ALEXA JICK

ad2msu@r.postjobfree.com / H: 609-***-****

**** * ******* *****

Efficient server with strong interpersonal and coaching skills. Background in family and fine-dining restaurants. Talented at delivering food to guests quickly and turning dining tables rapidly, arranging kitchenware, condiments and decorations. Offering 12 years of experience in progressive roles with increased accountability. Time management skills

High-volume dining

Excellent communication

Quick learner

Office Assistant / Professional Pest Control - Manahawkin, NJ 06/2018 - Current Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Managed daily office operations and equipment maintenance. Received and screened high volume of internal and external communications, including email and mail. Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained business records by updating customer information. Strengthened traceability, developing organization systems for contracts, records, reports and agendas. Automated office operations, managing client correspondence, record tracking and data communications. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Call Center Representative / Vacation Experts - Sevierville, TN 02/2015 - 08/2017 Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Educated customers on product and service offerings. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.

Answered customers' questions and addressed problems and complaints in person and via phone. Reported each inquiry and resolution in the company database. Completed up to 150 outgoing calls per day according to assigned call list. Jefferson County High School - Dandridge, TN 2008

High School Diploma

3.4 GPA