PROFILE

A striving Sterile Processing Tech with excellent communication, interpersonal skills, and a strong emphasis in analyzing process and procedures. Also, an accomplished Patient Care Technician with over eight years of experience. A proven history improving performance, cultivating productivity in sensitive, fast-paced environments in a high level customer/patient care setting. Seeking a position with the opportunity for growth and advancement that will benefit from my experience and excellent customer service abilities.

KEY AREAS OF EXPERTISE

Detail Oriented Assisting RN, Patients, Co-worker

Performance HIPPA/Confidentiality

Policies & Procedures, Compliance Infection Control Team Player Time Management

Reporting and Recording Vital Signs Flexibility

PROFESSIONAL ATTRIBUTES

Comprehensive experience managing multiple activities of varying complexity with conflicting priorities aggressive time frames, and challenging conditions

Strong communication abilities

Demonstrates professional reliability, with the ability to assume increased levels of responsibility, anticipates and meets needs to achieve outstanding results within required deadlines

Multi-tasked professional, ability to effectively communicate across all organizational levels, capable to meet the demands of ever-changing environments, and customer satisfaction

Proficient in computer applications

NOTABLE ACCOMPLISHMENTS

Enjoyed success with the same company in excess of eight years, Good Shepherd Medical Center Assist in orientating newly hired Patient Care Technicians Numerous customer service awards

PROFESSIONAL EXPERIENCE

April 2015 – Current Good Shepherd Medical Center, Marshall, TX Sterile Processing Technician

Documentation Processor

instrument preparation and sterile maintenance

Accomplishments

o Consistently shows potential

o Promptly reports to supervisor

February 2007 – April 2015 Good Shepherd Medical Center, Longview, TX Patient Care Technician

Identify, assess, and document discrepancies and vital signs

Analyze, process and provide solutions to improve production and quality

Participate in meetings to communicate and establish needs

Gather information to document and develop patient care

Provide oversight and demonstrate with team members and review results for accuracy

Assist with development, and implementation of new department processes

Completed daily control reports to limit risk and exposure

Analyze and observe various work functions to determine patient needs

Traveled to other areas to maintain and assist with work flow Patrice N. Jackson 200 Cedar CT Harleton, TX 75651

903-***-**** ad2msj@r.postjobfree.com

Patrice N. Jackson

June 2003- February 2007 Dillard’s Longview, TX

Customer Service Representative

Fit Specialist

Sales

Accomplishments

o Received accomplished yearly reviews

o Numerous customer service awards

o New hire preceptor

EDUCATION

Kilgore College

Harleton High School

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