SALES VETERAN * BUSINESS ADMINISTRATIVE ASSISTANT

GWYN GORRELL

SUMMARY Results-driven and creative sales executive with over years 20 years business experience in executive benefit sales, retail manufacturing, physical fitness programs and services, commercial real estate and the hospitality and correction industries. Seasoned sales leader demonstrating a strong track record for growing customer bases and sales year after year.

EXPERTISE Client Acquisition * Client Retention & Growth * Client Relationship Management * Customer Service Management * Lead Cultivation & Prospecting * PACIFIC CONCEPTS GREENSBORO,NC

SENIOR ACCOUNT MANAGER 2011- PRESENT

Responsible for managing lead prospect lists, strategic outreach to key accounts to retain customers within categories including hospitality, healthcare and correctional facilities. Actively develop relationships with key users and meet daily call expectations set forward by division Director of Sales. Coordinate client retention and acquisition strategies with larger team and Director of Sales. Identify market and customer trends as well as new business opportunities across customer database to boost company margins and competitive edge. Clients include Hyatt Hotels & Global Hospitality Chains, Suffolk County Correctional Facility and Norfolk County Correctional Facility. BUCKHEAD BETTIES GREENSBORO, NC

ACCOUNT MANAGER 2008 - 2011

National sales manager in support of leading boutique fashion accessories brand supporting four key product categories: Moms, Kids, Beach, Spa and Bridal. Responsibilities included identifying retail business distribution opportunities within top U.S coastal markets including South Carolina, North Carolina, Georgia and Florida. Developed strategic lead criteria to sort, prioritize and target key growth areas supporting individual product categories. Conducted client meetings and presentations at trade show events in top three accessory markets: Atlanta, Dallas and Las Vegas.

Achieved 35% growth in new account openings in second year of management

-2009.

Increased revenue of Moms product division by 6% and increased southern territory growth by 19%. Continuously recognized for cultivating the highest number of “unique” accounts month after month.

THE CLUB AT OAK BRANCH GREENSBORO, NC

CUSTOMER SERVICE, SALES & FRONT DESK MANAGER 2005-2008

Acted as club ambassador to wellness and healthy living.

Led customer service experience at state of the art health club and wellness center.

Responsibilities included coordinating club tours, sales, wellness program upgrades, guest registration, check out, customer service phone lines. THE TODD ORGANIZATION OF GREENSBORO GREENSBORO, NC ADMINISTRATIVE ASSISTANT 1994-2004

Provided administrative support to Executive Vice President, Sales & Marketing.

Assisted in implementation and recruitment of Tier IV program (Companies at 250ML in revenue)

SALES VETERAN * BUSINESS ADMINISTRATIVE ASSISTANT

Proficient in Microsoft Word, Excel, Power Point, Publisher, Outlook and Yardi. Education: University of South Carolina, Columbia, SC 1701 Windsor Drive*

High Point, NC *

336-***-**** * ad2mrq@r.postjobfree.com