JANIE ANGTON
Tyler, TX *****
+1-972-***-**** - *******************@*****.***
PROFESSIONAL SUMMARY
SKILLS
Housekeeping knowledge
Maintenance Scheduling
Organized Leadership
Policy Enforcement
Recruiting and Interviewing
Staff Scheduling
Chemical Handling
Employee Work Scheduling
Laundry and Dry Cleaning
Complaints Handling
Decision-Making
Work Inspection
Furniture Cleaning
Equipment Maintenance
Facility Inspection
Room Occupancy Maintenance
WORK HISTORY
01/2021 to 12/2023 Executive Housekeeping Manager
Homewood Suites By The Hilton – Tyler, TX
Enhanced overall guest satisfaction by implementing thorough cleanliness and maintenance programs.
Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
Reduced operational costs with effective budget management, inventory control, and vendor negotiations.
Ensured compliance with safety regulations, maintaining a safe work environment for all employees.
-PEP/ QUORE
08/2020 to 01/2021 Concierge
Manpower Staffing – Tyler, TX
Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
Streamlined communication between departments, ensuring efficient service delivery to guests.
Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Supported event planning efforts, contributing to the successful execution of memorable occasions.
08/2020 to 01/2021 Lead Housekeeper
Labor Ready Staffing- UT Campus – Tyler, TX
Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
Reduced workload for team members by optimizing work schedules and task delegation.
Enhanced guest experience by maintaining high standards of room hygiene and presentation.
Ensured timely completion of daily tasks through effective communication with team members and supervisors.
01/2020 to 08/2020 Tube Fabe
Trane Air Conditioning – Tyler
-Measure pipe to place holes in them
-Set up machine to place holes in them
-Pipe and or Tube bending
10/2019 to 08/2020 Packer Associate
Western Pulp – Jacksonville, TX
Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
Reduced product damage rates by carefully handling items during the packing process.
Maintained clean and safe work environment, adhering to company safety regulations and policies.
Collaborated with team members to ensure timely completion of daily packing tasks.
05/2017 to 08/2019 Housekeeping Supervisor
Holiday Inn Club Vacations Resort-Master Corp – Flint, TX Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
EDUCATION
Business Administration
Trinity Valley Community College - Athens, TX
05/2000 Activity Director
Angelina College - Lufkin, TX
05/1994 GED
Palestine High School - Palestine, TX
PEP/QUORE
Familiar with Pep and Quore
ECOLAB
Scheduling
Hiring Process
Check in guest
Over all operations of hotel
PM's
Laundry
Equipment/ Maintenance Repairs