David A Bonk

***** * **** ****

Maricopa, Arizona 85138

847-***-****

ad2mea@r.postjobfree.com

Education

March 1982 - February 1984

DeVry Institute of Technology, Chicago, IL – Electronics Technical Diploma

GPA 3.1 / 4.0

June 1979 -June 1981

Triton College, River Grove, IL- Associate Degree in Computer Programming

Languages: COBOL, Assembler, RPG II, Basic, FORTRAN

Skills

Communications, Problem-solving, Computers, Time management, Leadership, Training, Prioritize, Purchasing and selling classic automotive parts.

Experience

May 2006-Aug 2020

Motorola, Schaumburg, IL- Senior Product Support IV-Public Safety Division

● Tier I Support for customers using 911 software/hardware for over 160 contracted agencies

● Tier II Support – manage Tier 1 escalations & assist Tier I personnel and our contracted agencies

June 1990-May 2006

Motorola, Schaumburg, IL- IT Software Engineer III- Customer Order Fulfillment Division

● Lead development and support for our division custom applications dealing with order entry,

packing, shipping, receiving, and pricing.

● Performed testing prior to new version releases. Created program documentation and user help

manuals.

● Internal Hardware/software support for PC’s and Mac’s, created remote office software installs for

our order entry system (COF), created and provided system maintenance user documents,

administer training, installation assistance.

Aug 1994 – Present

Larry’s Auto Restoration – Albion WI. and Independent.

● Working with purchasing and retail of classic automotive parts.

May 2022 – Present

O’reilly Auto Parts - Chandler Ave. Az – Parts sales manager.

● Resale and ordering of needed vehicle parts and maintaining the store at closing to re-open stocked

and clean.

Awards

Quarterly Recognition Awards for special projects completed and business improvements.

Numerous Appreciation Awards for outstanding commitment to quality service and customer satisfaction.

Company Service Club awards for years of long dedicated service.

Public Safety Service Awards for outstanding commitment to customers and staff.

Multiple Quarterly Premier Choice Awards for outstanding support to our team.

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