Behavior technician
Resume:
Amy Figueroa
Sacramento, CA *****
*************@*****.***
Work Experience
Community Inclusion Specialist
Oak and Cedar - Sacramento, CA
June 2023 to October 2023
• Willingness to transport participants in personal vehicle. • Promote Person Centered Thinking, Client Choice, Independence, etc. • Provide Supervision over an adult in need of support in the following areas: Recreation, Socialization, Health and Safety, Community Inclusion, Communication, and Self-Advocacy.
• Maintain schedules and routines, record keeping, documentation, etc. • Perform skills training as identified in each participant’s Individual Service Plans which include but are not limited to the following: community inclusion, social skill building, skill acquisition, and behavioral support needs. • Work with individuals with histories of physical aggression. • Participate in the assessment process and collection of data; Report writing. • Attend required training and staff meetings. • Other duties as assigned. California sales representatives/Administration assistant Brocco Motors - Sacramento, CA
October 2018 to May 2023
EXPERIENCE:
Brocco Motors: Sacramento, California 10/2018-1/2022 1-916-***-****
My responsibilities are to:
Certified Vehicle Sales representative.Certified threw department of motor vehicles California
• Greeting clients in person and on the phone
• Direct clients to proper departments
• Receiving cash payments
• Processing cash receipts
• Data Entry
• Directing phone calls to the preferred department or employee.
• Keeping accurate transaction records throughout the day.
• Advise customers where to go to get the assistance they need for their vehicle.
• Generally assisting customers with their needs and/or finding the right person to assist them.
• Filing, Faxing, general clerical duties with data input
• Sale vehicles and complete documentation for dmv processing. Patient Care Coordinator
TMS health solutions - El Dorado Hills, CA
February 2018 to June 2018
My position at TMS health solutions was a PCC.
My responsibilities were:
• Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays with the DR.
• Create new medical records and retrieve existing medical records.
• Confirm and consent for insurance and prior authorization verification
• Assist with inbound phone calls, greet and check-in patients, and collect personal, medical, and insurance information.
• Schedule and reschedule,verify patients appointments.
• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Close and lock the office at the end of the work day ensuring all accounts are closed for billing all appointments to come are verified. Complete a daily spreadsheet of all patients that were seen for the day, who may have canceled their appointments and for billing. Complete all bank slips depotist slips any money collect for the day for billing. Complete and email a inventory and daily report to all management, billing department SKILLS
Front desk and back office skills
Accurate charting and extensive medical terminology Knowledgeable in ICD-9/10 billing/coding
HIPAA and OSHA complaints,
Familiar with PODIS, NextGen/EHR systems, EPM and Eyefinity revolutionEHR, Able to perform photos on several systems, Optos,Auto refractions,OCT. Dr. Randy Brown Optometrist
Gold River, CA
July 2017 to January 2018
Front desk/technician
My responsibilities were to:
• Manage both front and back office opening and closing the Optical Technician office. Optician Training course ● Frequently acquire authorizations and bill insurance companies. Verify Optical Benefit coverage. References available upon ● Coordinate patient referrals, Organise account receivables request ● Administer pre testing for patients.
• Assists patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient.
• Interpret refraction prescription. Instructs and counsels patient on proper methods of eyeglass care.
• Enter prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs.
• Dispense and adjusts optical product. Repair frames as required ● .Conduct daily inventory of frames and accessories as required, check out prescriptions; edge; mount and complete eyeglasses for final delivery to patients.
• Reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Retinal Specialist Northern California - Optical Technician Retinal Consultants
February 2015 to April 2017
My responsibilities were to:
• Review and complete an accurate chief complaint being sure to document symptoms including location, duration, severity and course.
• Complete review of systems and medical history. Complete medication updates, Check vision and assess with pinhole, measure IOP ● Interpret OCT information, completing the interpretation and notate any and all changes in photos.
• Prepare patient for injections.
• Maintain drug inventory with online system, completing a accurate drug log at the end of the day with the PODIS system.
• Assist front desk with phones and scheduling.
• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms ● Confirm and consent for insurance and prior authorization verification, Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays. Education
Bakersfield Adult School
April 2005
American River College
Skills
• ICD-9
• Medical Coding
• Medical Billing
• ICD-10
• EMR Systems
• Medical Records
• Patient Care
• CPT Coding
• HIPAA
• Medical Terminology
• Vital Signs
• Transcription
• Medical Office Experience
• Anatomy Knowledge
• QuickBooks
• Medical Receptionist
• Research
• Documentation review
• EMR systems
• Medical terminology
• Medical records
• HIPAA
• ICD-9
• Medical coding
• Hospital experience
• Vital signs
• Marketing
• Typing
• Accounting
• Accounts receivable
• Clerical experience
• Front desk
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