Executive Assistant Customer Service
Resume:
Steffanie Reed
Administration
Contact
Moses Lakes, WA 98837
*********.*******@*****.***
Profile
Professional, energetic, & detailed-oriented team supervisor with a broad and extensive experience in business & healthcare matters, including marketing, sales, policy & procedures, & patient/company advocacy.
Education
Stevens-Henager College
Boise, Idaho
BS in Healthcare Administration
AS in Medical Specialties
Key Skills
Data Analysis
Marketing
Leadership
Excellent Communication
Problem-solving
Records Research
Experience
JUNE 2020 – NOVEMBER 2023
Regional Lead St. Matthews Pharmacy
Pharmacy focused on addiction medicine & supplying medication to patients. Acted as a liaison between pharmacy, providers, & patients. Schedule prescription delivery and deliver medications to patients at the clinics we worked with. Supervised a team of 20+ team members with leadership & encouragement. Traveled & covered the PNW for training, coverage, & other needs that the company needed. Assisted Sales Rep, Dept. Head, & the WA & OR Territory Supervisors as needed on projects.
MAY 2021 – AUGUST 2022
Team Member Smulligan’s Pizza & BBQ
Reliable & dedicated restaurant worker with a strong customer service record & a stellar work ethic. Ability to work evenings, weekends, & dedicated events as needed. Able to function as an independent worker with little to no supervision or as a member of the team. From the kitchen to the front of the house, was cross trained to cover all aspects of the restaurants.
OCTOBER 2019 – MARCH 2020
Executive Assistant Castle Hills – Edgewood Healthcare
My primary job was Executive Assistant to the Executive Director & managing the front desk. Covered as Med Tech, Caregiver, Dining Room Assistant, Kitchen Assistant, & Cook when staffing was needed. Worked daily with families, residents, and staff. Administered medications per the RN & MD delegation. Helped with marketing, sales, tours, and other administrative duties as required.
Interests
Literature
Political Science
Art
Cooking/Baking
Hiking
Traveling
Communication
Created open lines of written & verbal communications. Made sure team members knew they could be open & honest with me while keeping the leadership team in the loop as well.
Leadership
Twain Harte Chamber of Commerce – Executive Board
Sonora Chamber of Commerce – Ambassador
Columbia Chamber of Commerce – Ambassador
Yosemite Chamber of Commerce – Ambassador
Tuolumne County Chamber of Commerce – Ambassador & Committee Chair
Tuolumne County Visitor Breau Board – Ambassador & Committee Chair
Calaveras County Women’s Network – Executive Board & Social Media Marketing
Tuolumne County Board of Supervisors – Ambassador for small businesses
Sonora City Council – Ambassador for small businesses
References
Jennifer Bruna, Director of Community Relations & HR 509-***-****
Col. Debra Esque, R.N. 209-***-****
Amelia Harrison, Executive Director 407-***-****
Amber Jones, Dept Head 319-***-****
Hollie Duvall, Business Owner 509-***-****
Ashley Stewart, M.A. 360-***-****
Elizabeth Padilla, Pharmacy Technician 425-***-****
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