COMILLIA WARD

334-***-****

ad2m97@r.postjobfree.com

PROFILE: Persistent professional with 5+ years of dedicated exceptional customer service experience. Adept at identifying customer issues, working with company policies to solve problems and remaining professional in pressure situations. Specializes in hospitality, works well with a team, punctual and reliable employee. Proficient with Microsoft Office and accounting software (QuickBooks).

CORE COMPETENCIES

Processing Cost Activity Based Cost Cost Volume Profit Individual Taxation Tax Rules

Business Entity Taxation Basic Tax Planning Tax Return Reports Business Analysis

Economic Systems Management Functions Organization Functions Job Orders

Planning Strategies Accounting Principles T-analysis Financial Statements

Transaction Analysis Human Resources Marketing

EDUCATION

A.A.S, Business Management: Vista College

PROFESSIONAL EXPERIENCE

Lead Assistant, Fort Benning Recreation Center

07/2015- 08/2017

●Trained new staff

●Supervised over my department

●Handle customer inquiries, complaints and much more

Assembler, Koch’s Food

10/2017- 04/2019

●Conducts quality control checks

●Maintain inventory by checking stock

●Maintain a clean and safe working environment

Machine Operator, Infiltrator Co.

06/2019- 10/2021

●Use hand tools and machines to assemble pipe and parts

●Conduct quality control, maintain activity log

●Set up machine to start production cycle and adjust machine settings

Lead customer service rep, Capital One

11/2021 - 12/2022

●Managed incoming calls and customer service inquiries

●Processing orders, forms, applications and requests

●Managed a team of junior customer service Rep

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