Taysha Arocho

973-***-**** ad2m8x@r.postjobfree.com Newark, NJ 07107

SUMMARY

I have many years of child care experience between watching my younger siblings and as well as watching other younger children. Motivated customer service with a 3 year track record of success in providing exceptional service and sales support. Offering superior cash management and integrity abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.

SKILLS:

● Customer Transactions

● Return and Exchange Processing

● Policies and Procedures

● Sales and Promotion

● Gift Wrapping Merchandise Restocking

● Cash Handling

● Product Scanning

● Communication skills

● Leadership skills

● Planning and instructing

● Decision making

● Active listening

● Interpersonal skills

● Teamwork

● Organization

● Adaptability

● Compassion

● Integrity

EXPERIENCE:

Little Star Family Child Care- Child Care Assistant from March 2018- February 2022

● Monitoring and supervising the children constantly.

● Assisting the childcare teacher in maintaining a safe and positive environment.

● Cultivating relationships with children, parents, and guardians.

● Preparing and serving meals and snacks.

● Greeting parents and addressing children by their name.

● Adhering to procedures in preparing a bottle or changing a diaper.

● Cleaning interactive areas throughout the day.

● Changing diapers if needed.

● Playing games and or doing arts and crafts with the children.

● Calming them down if they are having a bad day.

● Teaching children based on their age the right criteria that is needed. Customer Service Cashier, Burger King, July 2019-July 2021 Newark, NJ

● Maintained cleanliness and presentation of stock room and production floor.

● Greeted customers and responded to informational requests.

● Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

● Refilled and rotated items on shelves to maintain well-stocked inventory.

● Prepared food, including fries, burgers and chicken items.

● Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Customer Service Cashier, Marshall retail Group, June 2021-2022 Newark, NJ

● Managed cashier shifts and breaks.

● Kept check-out areas clean, organized and well-stocked to maintain attractive store. Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.

● Supervised more than 1 cashiers and associates to maximize performance, efficiency and service levels.

● Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.

● Greeted customers promptly and responded to questions. Customer Service at American Dream Mall Dream Wheel, December 2022-March 2023

● Load and unload customers from the wheel.

● Sale tickets to customers.

● Prepare fried sweets and beverages.

Per Diem Paraprofessional/Aide March 2023-Present

● Engage and interact with students.

● Assist students with Math or ELA.

● Assist with classroom management, such as organizing instructional and other materials.

● Provide instructional support services under the direct supervision of a teacher.

● Work with some students with behavioral needs separately on some tasks that typically trigger specific behaviors from the student when in the usual classroom setting. EDUCATION

High School Diploma

Barringer Academy of S.T.E.A.M., Newark NJ June 2021

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