Medical Assistant Certified Nursing
Resume:
Dawn Good
CERTIFIED NURSING ASSISTANT
Customer Service Representative
Medical Assistant
Compassionate, motivated, and organized nursing
assistant with over 25+ years of hands-on experience. EXPERIENCE
Geisinger Medical Center — Financial
Clearance Specialist OCTOBER 2020 - DECEMBER 2021
Handled outbound calls to verify patients eligibility prior to appointments, made outbound calls to confirm appointments, updated necessary information, and
handled payments over the phone. Listen to patients' concerns. Compared insurance plan benefits for
patients. Assisted patients setting up portals to check charts. Monitor patients' satisfaction levels. Worked closely with personnel and troubleshooting.
Rogan Family Medicine — Med
Tech/CNA/Medical Assistant FEBRUARY 2019 -
OCTOBER 2020
Roomed patients, performed vitals, assisted with
regular well-child exams and annual gyn paps.
Administered vaccines on adults and children.
Completed evaluations during triage and
administrative office duties.
Gardens of Greenridge — Certified Nursing
Assistant JANUARY 2014 - NOVEMBER 2018
Passed medications, accessed residents, checked vitals and treated wounds. Gathered monthly medication
records, contacted MD for orders, and set up any type of testing.
Allied Services — Certified Nursing Assistant
MAY 2012 - MARCH 2013
Hands on experience in turning, moving, and
transporting patients in wheelchairs and beds. Proven ability to listen to and document patient’s health concerns and report to registered nurses. Observed and monitored patient’s status and documented charts.
Comprehensive knowledge of collecting specimens and maintained inventory of supplies.
EDUCATION
Tunkhannock High School — Diploma
1989
Scranton, PA 18508
**************@*****.***
SKILLS
FIRST AID
AED CPR
FIRE SAFETY
MS WORD MS EXCEL
VARIOUS MEDICAL
PROGRAMS
CERTIFICATIONS
State of Pennsylvania C.N.A Certification License
November 1996
Medical Technician
January 2014
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